chapter 14

Question 1

feedback to an employee from supervisors on how he or she has performed over a given period

Answer 1

employee appraisal

Question 2

ratio of an organizations inputs, or its resources, to its outputs, or the goods and services it produces

Answer 2

productivity

Question 3

ways to increase morale to boost productivity

Answer 3

 Develop Trust

 Set goals in the group

 Encourage professional development, and promote from within

 Encourage communication

 Promote work-life balance

Question 4

necessary skill set to complete a job, as well as the ability to set and meet realistic goals and the ability to take on responsibility for the task

Answer 4

task maturity

Question 5

damaging ones own credibility or competence

Answer 5

self-sabotage

Question 6

act of putting off until later the things we should be doing now

Answer 6

procrastination

Question 7

what are the steps to stop procrastinating?

Answer 7

• Get going on the task
• Make a plan
• Reduce the task to smaller components
• Think Positive
• Reward yourself along the way
• Give yourself credit

Question 8

making effective use of available time (requires planning)

Answer 8

time management

Question 9

two ways that people waste time:

Answer 9

overloading and underutilizing

Question 10

planning too many activities into one time slot

Answer 10

overload

Question 11

make poor use of available time

Answer 11

underutilize

Question 12

deciding ahead of time which tasks are the most, and least, important

Answer 12

setting priorities

Question 13

keeping a list of what one needs to do, when, and where

Answer 13

to-do list

Question 14

continued use of a psychoactive substance even though it is causing or increasing problems in a person’s life

Answer 14

substance abuse

Question 15

company-sponsored programs that treat employees with substance abuse problems, marriage and family conflicts, and financial difficulties

Answer 15

E A P

Question 16

day care for children and elderly family members

Answer 16

intergenerational care

Question 17

middle-aged adults who take responsibility for both dependent children and parents at the same time

Answer 17

sandwich generation

Question 18

ability to teach or guide oneself to set up and carry out goals and plans

Answer 18

self-discipline

Question 19

central to the idea of intrinsic motivation and self-direction

Answer 19

self-motivation

Question 20

ability to set short-term and long-term goals for oneself

Answer 20

self-direction

Question 21

specific plans of action for things one would like to accomplish right now or in the immediate future

Answer 21

short-term goals

Question 22

things one decides to work for after developing a life plan for the future

Answer 22

long-term goals

Question 23

negative emotion that can stop one from carrying out plans and working towards goals (number of enemy of success)

Answer 23

fear

Question 24

fear that one did not really succeed because of ones own talents and hard work

Answer 24

imposter phenomenon

Question 25

focuses on experiences, individual traits, and institutions that create happiness and hope, rather than focusing on mental illness

Answer 25

positive psychology