Chapter 12 TRAINING

Question 1

What is In-house Training?

Answer 1

In-house training involves bringing a trainer to any location of choice to deliver a customized training program for a group of employees.

Question 2

What is Off the job training?

Answer 2

Off-the-job training is the training done on behalf of employers, usually away from their premises.

It can involve both theory (background knowledge) and practical training and may include assessment and examinations.

Question 3

What is Induction training?

Answer 3

Induction training is training given to new employees.

The purpose of the induction period (which may be a few hours or a few days) is to help a new employee settle down quickly into the job by becoming familiar with the people, the surroundings, the job and the business.

Question 4

Before choosing the most appropriate type of training what must the manager consider?

Answer 4

	What the training is 
	The safety of the employees
	The cost
	The time the training will take
	Possible disruption to customers or other employees

Question 5

What are the Benefits of training?

Answer 5

• Improve Staff Morale
• Increase Productivity & Motivation
• Competitive Advantage
• Introduce Change
• Lower Recruitment and Training Costs