Chapter 10 RECRUITING STAFF ADVERTISING AND INTERNAL RECRUITMENT

Question 1

What is recruitment?

Answer 1

The process of obtaining new employees for a business. This includes identifying the most suitable applicant.

Question 2

What process does a business go through when recruiting?

Answer 2

1) Human resource manager creates a person spec and job description (this will be advertised internally or externally)
2) Applicants are then short listed for interviews

Question 3

What is a job

description?

Answer 3

A detailed statement of the tasks and responsibilities of a job.

Question 4

What information is
included in a job
description?

Answer 4

The job description usually includes details about the tasks involved in the job. For example, cabin crew staffs are required to serve meals and refreshments to passengers.

Question 5

What is a person

specification?

Answer 5

A statement listing the
characteristics, qualifications and experience required of a person to do a job
satisfactorily.

Question 6

What information is included in a person specification?

Answer 6

Information such as experience, qualifications and experience are included. For example, a
music company may require that the candidate has an interest in music.

Question 7

What is advertising?

Answer 7

A way of promoting vacancies within a company through different mediums.

Question 8

What is internal

advertising?

Answer 8

Internal advertisements are placed inside the business for example on internal notice boards.

Question 9

What is external

advertising?

Answer 9

External advertising uses advertisements that are seen by people outside the business. Ways of advertising outside of the business include newspapers and the internet.

Question 10

What are the advantages and disadvantages of

external advertising?

Answer 10

Good; 
-Allows new people into the business
-could motivate staff to work harder
Bad;
-could waste time with people who are unsuitable for the job
-may upset internal workers

Question 11

What are the advantages and disadvantages of

internal advertising?

Answer 11

Good;
-Motivates workers to work hard for promotion/boosts morale
-candidates already are familiar in the company
Bad;
-may cause conflict between workers
-could cause them to miss the opportunity to advance with outside talent

Question 12

What is a human resource manager? What does it

involve?

Answer 12

A manager responsible for the people within a business,

including their recruitment and training.