Chapter 12

Question 1

51. _____ refers to the activities undertaken to attract, develop, and maintain an effective workforce within an organization.
    a. Human resource management
    b. Recruitment
    c. Talent search
    d. Strategic management

Answer 1

a. Human resource management

Question 2

The strategic approach to human resource management recognizes key elements. Which of the following is NOT an ingredient in successful human resource management?

a. All managers are human resource managers.
b. Employees are viewed as assets.
c. Human resource management is a matching process.
d. Only top-line managers are predominantly human resource managers.

Answer 2

Only top-line managers are predominantly human resource managers.

Question 3

All of the following are current strategic issues of particular concern to managers EXCEPT:

a. right people to become more competitive on a global basis.
b. right people for improving quality, innovation, and customer service.
c. right people to become more competitive on a local basis.
d. right people to retain during mergers and acquisitions.

e. right people to apply new information technology for e-business.

Answer 3

right people to become more competitive on a local basis.

Question 4

All of the following are goals of human resource management EXCEPT :

a. finding the right people for the job.
b. managing talent so people achieve their potential.
c. maintaining an effective work force.
d. turning over an effective workforce.
e. both attracting an effective work force and maintaining an effective work force.

Answer 4

d. turning over an effective workforce.

Question 5

Today, more than ever, strategic decisions are related to human resource considerations. Which of the following refers to the economic value of the knowledge, experience, skills, and capabilities of employees?

a. Human capital
b. Economic capital
c. Contingency assets
d. Capital assets

Answer 5

a. Human capital

Question 6

. Recruiting and selecting employees involves which human resource management goal?

a. Implementing strategies
b. Managing talent
c. Maintaining an effective workforce
d. Finding the right people

Answer 6

d. Finding the right people

Question 7

Which of the following created the Equal Employment Opportunity Commission?

a. Americans with Disabilities Act
b. Civil Rights Act
c. Equal Pay Act
d. Vocational Rehabilitation Act

Answer 7

b. Civil Rights Act

Question 8

The hiring of applicants based on criteria that are not job-related is called:

a. affirmative action.
b. equal employment opportunity.
c. discrimination.
d. reverse discrimination.

Answer 8

c. discrimination.

Question 9

. Lainie was denied a promotion to partner in her accounting firm because of her gender. Lainie is a victim of _____.

a. discrimination
b. affirmative action
c. equal employment opportunity
d. employment-at-will

Answer 9

a. discrimination

Question 10

. ____ is a policy requiring employers to be proactive in being certain that equal opportunity exists for all within their organization.

a. Equal employment opportunity
b. Discrimination
c. Reverse discrimination
d. Affirmative action
e. Employment-at-will

Answer 10

d. Affirmative action

Question 11

. Greene, Inc. requires that all managers undergo gender sensitivity training with the intent of eliminating gender stereotypes in the organization. This is an example of:

a. equal employment opportunity.
b. affirmative action.
c. cultural bias.
d. employment-at-will.

Answer 11

b. affirmative action.

Question 12

The _____ prohibits discrimination against qualified individuals by employers for a demand of “reasonable accommodation.”

a. Civil Rights Act
b. American with Disabilities Act
c. Vocational Rehabilitation Act
d. Family and Medical Leave Act

Answer 12

b. American with Disabilities Act

Question 13

Which of the following restricts mandatory retirement?

a. The Americans with Disabilities Act
b. The Immigration Reform and Control Act
c. The Vocational Rehabilitation Act
d. The Age Discrimination in Employment Act

Answer 13

d. The Age Discrimination in Employment Act

Question 14

Which legal act establishes mandatory safety and health standards in organizations?

a. Occupational Safety and Health Act
b. Consolidated Omnibus Budget Reconciliation Act
c. Family and Medical Leave Act
d. Americans with Disabilities Act

Answer 14

OSHA

Question 15

Family and Medical Leave Act require employers to provide up to _____ weeks unpaid leave for childbirth, adoption, or family emergencies.

a. 8
b. 12
c. 16
d. 24

Answer 15

B. 12

Question 16

From the employer’s viewpoint, which of these is part of new social contract?

a. Standard training programs
b. Limited information
c. Incentive compensation

Answer 16

c. Incentive compensation

Question 17

_____ has led to the elimination of many positions in organizations.

a. Globalization
b. Insourcing
c. Differentiation
d. Restructuring

Answer 17

d. Restructuring

Question 18

A(n) _____ is a company that is highly attractive to potential employees because of human resources practices that focus on tangible and intangible benefits, and that embraces a long-term view to solving immediate problems.

a. Fortune 500 company
b. employer of choice
c. socially responsible firm
d. rural firm

Answer 18

b. employer of choice