Chapter 10 Flashcards
Work specialization/ Chain of command/ Span of management/ Centralization/ Departmentalization
The Characteristics of Organization Structure
Functional/ Divisional/ Matrix/ Team/ Virtual network
Five Approaches to Structural Design
refers to the deployment of organizational resources to achieve strategic goals
Organizing
defined as the framework in which the organization defines how tasks are divided, resources are deployed, and departments are coordinated.
Organization structure
the visual representation of an organization’s structure.
An organization chart
work specialization, chain of command, span of management, and centralization and decentralization.
Fundamental characteristics of vertical organization structure
sometimes called division of labor, is the degree to which organizational tasks are subdivided into individual jobs
Work specialization
the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve outcomes desired by the organization.
Authority
the flip side of the authority coin; it refers to the duty to perform the task or activity that one has been assigned.
Responsibility
means that people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command
Accountability
When managers transfer authority and responsibility to positions below them in the hierarchy, i
delegation
which refers to the formal power to direct and control immediate subordinates
line authority
, which refers to the right to
advise, counsel, and recommend in the manager’s area of expertise.
staff authority
sometimes called span of control, refers to the number of employees reporting to a supervisor.
Span of management
characterized by an overall narrow span of management and a relatively large number of hierarchical levels.
tall structure
characterized by an overall broad span of management and relatively few hierarchical levels.
flat structure
that decision authority is pushed down to lower organization levels.
Decentralization
means that decision authority is located near top organization levels.
Centralization
the basis for grouping individual positions into departments and departments into the total organization.
Departmentalization
groups employees into departments based on similar skills, tasks, and use of resources.
functional structure
a very widespread trend
Allows managers to delegate authority
Flexible, responsive
Team approach
combines functional and divisional approaches
Improve coordination and information
Dual lines of authority
Matrix approach
means that the firm subcontracts most of its major functions to separate companies
Virtual network structure
Radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed
Reengineering
a temporary team or committee formed to solve a specific short-term problem involving several departments
Task Force
furthers horizontal coordination by including members across the organization
Cross-functional Team
person responsible for coordinating activities of several departments for the completion of a specific project
Project Manager
refers to frequent horizontal coordination and communication carried out through ongoing relationships of shared goals, shared knowledge, and mutual respect.
Relational coordination
Rigid, vertical, and centralized structure.
Rules, procedures, and a clear hierarchy of authority, helping the firm flourishing in a stable environment.
Mechanistic
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Organic