Chapter 10 test review

Question 1

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

a. Planning
b. Controlling
c. Organizing
d. Leading

Answer 1

Organizing

Question 2

Strategy defines _____ to do (it) while organizing defines _____ to do (it).

a. how; what
b. how; why
c. what; how
d. what; why

Answer 2

c. what; how

Question 3

Organizational structure includes which of these?

a. The set of formal tasks assigned to individuals
b. The set of formal tasks assigned to departments
c. The design of systems to ensure effective coordination of employees across departments
d. Formal reporting relationships
e. All of these are part of organizational structure.

Answer 3

E

Question 4

. Organization structure is defined as the:

a. visual representation of the organization.
b. framework in which the organization defined how tasks are divided, resources are deployed, and departments are coordinated.
c. division of labor.
d. unbroken line of authority that links all individuals in the organization.

Answer 4

b. framework in which the organization defined how tasks are divided, resources are deployed, and departments are coordinated.

Question 5

Which of the following refers to the degree to which organizational tasks are subdivided into individual jobs?

a. Multitasking
b. Lines of authority
c. Work specialization
d. Autonomy

Answer 5

. Work specialization

Question 6

When work specialization is extensive:

a. employees perform a single task.
b. employees perform many tasks.
c. employees are often highly challenged.
d. employees are often inefficient.

Answer 6

A

Question 7

Louise works in the manufacturing department at Ice Sculptures. The work in Louise’s department is low in task specialization. As a result, Louise:

a. usually performs a single task.
b. does a variety of tasks and activities.
c. is often bored.
d. is rarely challenged.

Answer 7

B

Question 8

. _____ is also referred to as work specialization.

a. Division of labor
b. Unity of command
c. Scalar chain
d. Esprit de corps

Answer 8

Division of labor

Question 9

Jacob was recently looking at his company’s organization chart in an attempt to discover who reports to whom. Jacob is studying his organization’s:

a. degree of formalization.
b. amount of differentiation.
c. degree of centralization.
d. chain of command.

Answer 9

D

Question 10

Traditionally, a span of management of about _____ has been recommended.

a. three
b. five
c. fifteen
d. seven

Answer 10

d. seven

Question 11

Which of the following organizations have a flat structure compared to others?

a. Organization A with eleven hierarchical levels
b. Organization B with three hierarchical levels
c. Organization C with eight hierarchical levels
d. Organization D with six hierarchical levels

Answer 11

B

Question 12

Relative to a flat organizational structure, a tall structure has a _____ span of management and _____ hierarchical levels.

a. wide; fewer
b. narrow; fewer
c. narrow; wider
d. narrow; more

Answer 12

D

Question 13

. Barney and Betty work at Mountain Peak, Inc. Although they both work on the assembly line, they have the authority to make many decisions about their job. Mountain Peak can be said to have:

a. a high degree of decentralization.
b. a wide span of management.
c. a high degree of centralization.
d. a narrow span of management.

Answer 13

A

Question 14

_____ means that decision authority is located near the _____ of the organization.

a. Centralization; bottom
b. Decentralization; top
c. Centralization; top
d. Centralization; middle

Answer 14

C

Question 15

Change and uncertainty in the environment are usually associated with _____.

a. work specialization
b. decentralization
c. centralization
d. tight vertical control

Answer 15

B

Question 16

The functional, _____, and _____ are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.

a. divisional, teams
b. divisional, matrix
c. matrix, teams
d. matrix, networks

Answer 16

B

Question 17

The use of teams may lead to too much:

a. division of labor.
b. decentralization.
c. authority and responsibility in top management

’

s hands.
d. formalization.

Answer 17

B

Question 18

When departments are grouped together on the basis of organizational outputs, the organization is using a:

a. functional structure.
b. matrix structure.
c. divisional structure.
d. virtual network structure.

Answer 18

C

Question 19

Self-contained unit structure is a term used for:

a. divisional structure.
b. functional structure.
c. term structure.
d. matrix structure.

Answer 19

A

Question 20

Theresa works in an organization where coordination across organizational units is poor and the units perceived themselves to be in competition with one another for organizational resources. These characteristics are consistent with which of the following structures?

a. A matrix structure
b. A functional structure
c. A divisional structure
d. A team-based structure

Answer 20

C

Question 21

Global companies often use a _____ structure to achieve simultaneous coordination of products across countries.

a. functional
b. divisional
c. matrix
d. product-based

Answer 21

C

Question 22

. A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

a. matrix
b. vertical functional
c. divisional
d. product

Answer 22

A

Question 23

Disadvantages of the virtual network approach include:

a. a lack of hands-on control.
b. the possibility of losing an important part of the organization.
c. weakened employee loyalty.
d. all of these.

Answer 23

D

Question 24

The _____ is an organization structure that divides the major functions of the organization into separate companies.

a. diversification approach
b. team approach
c. virtual network approach
d. BCG approach

Answer 24

C