Chapter 11 (Social Welfare System) Flashcards

1
Q

2 Forms of social care

A
  1. Formal care:
    (Provide information and support services)
    - provided by government and Non-governmental Organisations (NGOs)
    - provided by trained individuals
    - coordinated / supervised / guided by professionals
  2. Informal care:
    (Provide emotional support and financial assistance)
    Provided by the carers who…
    - receive no official payment / the time spent on providing care is unpaid
    - provides care on a voluntary basis
    - friends, family members, neighbours or relatives
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2
Q

Care provided by Volunteers for In/Formal Care

A
  1. Complementing informal care:
    - volunteers are trained and organised to provide care services
  2. Complementing formal care:
    - they do not belong to any organisations and are able to enjoy their autonomy and independence from the government and the market
    - they do not charge the clients for their services.
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3
Q

What are volunteers
(Can be used for In/Formal Care as well)

A
  1. As a form of demonstrating social concerns and responsibility
    The role of social care:
    - mutual care and support
    - increase empathy to the disadvantaged
    - commitment to the community
    - develop communication and problem solving skills in the context of family, community and society
    - grow up as balanced and socially responsible individuals
  2. Roles of volunteers in complementing to the private care
    - extra manpower resources to the services
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4
Q

Concepts of Social Welfare
- BROAD SENSE+NARROW SENSE-

A

In the broad sense
- cover the other public services
(E.g. health care, education, housing and employment)

In the narrow sense
- social services provided to people in need by the Social Welfare Department and NGOs
(E.g. elderly and disabled persons)

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5
Q

Concepts of Social Security

A

Social protection established by government that provides individuals and households to ensure access to health care and to guarantee income security when faced with the contingencies such as sickness or unemployment

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6
Q

Categorization of Welfare Services
-CATEGORIES+EXAMPLES-

A

Categories:
- Different Target Groups
Examples:
- Family and Child Welfare
- Services for the Elderly
- Rehabilitation Services
- Services for Offenders

Categories:
- Different Purposes of Intervention
Examples:
- Preventive or Crisis Intervention
- Center-based or Community-based
- Integrated or Specialized Services

Categories:
- Different Professional Areas
Examples:
- Outreaching Social Work
- Social Work in Integrated Family Service Centres
- Medical Social Work

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7
Q

Concept of Protection (Insurance)

A

Present vs Future
- Income protection in times of uncertainty
(e.g. illness, unemployment, maternity, …etc.)
- Helping to alleviate individual suffering;
- Distribution of resources over one’s lifetime for future possible risks

Collective vs Individual
- Communal/societal pooling of resources for sharing of risk, mutual help in modern industrial society
- Social stabilisation for economic production;
- Egalitarian income redistribution

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8
Q

Types of Protection

A

Social:
- Social Insurance = Universal
- Provident Fund = Universal
- Social Assistance = The Poor

Individual
- Personal Insurance / Saving
- Support Network

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9
Q

2 types of Contribution

A

Contributory Programmes:
- Assistance provided is earnings-related
- Social insurance, Provident fund

Non-contributory Programmes
- Assistance provided by the government to the vulnerable groups or specific target groups
- Means-tested
• Needed:subject to the means and needs of the recipients (or)
• Not needed:a universal rate applied
- Public assistance, old- aged living allowance or old aged allowance

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10
Q

Social Security in Hong Kong / Contribution Examples in Hong Kong

A

Contributory Programmes
Old Age/Retirement Protection:
- The Mandatory Provident Fund
- Voluntary savings and insurance

Non-contributory Programmes
Provided by the Social Welfare Department:
- Comprehensive Social Security Assistance (CSSA) Scheme
- Social Security Allowance (SSA) Scheme
- Criminal and Law Enforcement Injuries Compensation (CLEIC) Scheme
- Traffic Accident Victims Assistance (TAVA) Scheme
- Emergency Relief

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11
Q

Development of Social Care in Hong Kong

A
  1. Emergency Relief in a Community of Immigrants (1950s)
    - in the form of mutual help in the private sphere and was mostly taken up by voluntary agencies
  2. Beginning of Social Assistance (1950s to 1960s)
    - Emergency Relief Fund Scheme
    - Overseas relief organisations
    - Social service was regarded as charity
  3. Golden Decade of Welfare Development (1970s)
    - Means-tested public assistance scheme
    - Development of social services, especially the youth service
  4. Challenges in the Development of Social Welfare (1980s’ to now)
    - Comprehensive Social Security Assistance Scheme
    - Lump Sum Grant
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12
Q

Using Lump Sum Grant in financing social services
-PROS+CONS-

A

Pros:
- NGOs have greater flexibility plan their services to meet changing social needs in a timely manner
- Improves the efficiency and cost-effectiveness of the subvention system
- It provides NGOs with the flexibility needed for introducing initiatives which would improve their services
- It increases accountability of the NGOs

Cons:
- Based on the principles of ‘out-of- pocket payment’ and cost effectiveness, the charges for the activities and services will increase
- To achieve cost effectiveness, staff workload may increase and affect the quality of services

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13
Q

Social Welfare Systems in Different Countries (UK)
-RATIONALE+POLICY ASSUMPTION+POLICY OBJECTIVE+FEATURE OF SERVICE PTOVISION-

A

Rationale:
- Everyone is entitled to reasonable access to healthcare, regardless of the ability to pay

Policy assumptions:
- Social welfare is an integrated institution in the society and is used for resources reallocation

Policy objectives:
- To provide universal services for all based on individual needs
-To provide access to a comprehensive range of health services

Feature of service provision:
- Universal Coverage and Insurance:
- Benefits from National insurance to protect an individual from birth to death
- Public hospital services: free of charge for all citizens

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14
Q

Social Welfare Systems in Different Countries (USA)
-RATIONALE+POLICY ASSUMPTION+POLICY OBJECTIVE+FEATURE OF SERVICE PTOVISION-

A

Rationale/Policy assumptions:
- Individual needs should be satisfied by the private marketand family
-Allocation of resources according to consumers’ willingness to pay
- Only when these break down should social welfare institutions come into play and then only temporarily

Policy objectives:
- To minimize government intervention and dependence on welfare

Feature of service provision:
- Federal Social Insurance
- The funding of social security is from the tax on the employers of enterprises and business
- Company and private insurances are important parts

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15
Q

Similarities in Social Welfare Systems in HK and Different Countries

A

Like market-oriented countries:
- welfare services only aim to assist people and families in need

Like welfare states:
- the Government has played the roles of policy-making, resources distribution and service monitoring
- Due to increasing reliance on government funding, most of the NGOs choose to be in line with government social welfare policy

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16
Q

5 parties participate in social welfare

A
  • government
  • non-governmental organisations
  • families
  • charitable organisations
  • private sectors
17
Q

What do the Welfare Support Services in Hong Kong do
-FOR 5 DIFFERENT GROUPS-

A

Family:
- To prevent family problems by early identification, public education, empowerment
- Departmental hotline provides service information, counselling and other supports
- Counselling and referral services for in need

Children:
- Child care centres
- Out-of-home care services

Elderly:
- Residential care homes
- District Elderly Community Centre

For Disabled:
- Residential Care
- Early education and training centers

For Psychological Services:
- Providing psychological assessment
- Providing clinical consultation and training

18
Q

Responsibilities/Purpose of the Social Welfare Department:

A
  1. The Social Welfare Department is the executive branch responsible for implementing welfare policies under the Labour and Welfare Bureau.
    (E.g. helping develop skills and improve their lives, supporting families and strengthening family cohesion)
  2. The work of the Social Welfare Department is to ensure the sustainable development of Hong Kong’s social welfare system by making public “move from receiving assistance to helping themselves”
    (E.g. Community to mobilize community resources and promoting volunteerism)