CHAPTER 11 PART 3 Flashcards

1
Q

Moving employees from job to job at regular intervals

A

Job Rotation

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2
Q

Allowing workers more control over how they perform tasks

A

Job Enrichment

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3
Q

Expanding the tasks performed by employees to add more variety

A

Job Enlargement

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4
Q

What is Herzberg’s Two-Factor Theory?

A
  1. Hygiene Factors

2. Motivators

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5
Q
  • Company policy
  • Supervision and relationships
  • Working conditions
  • Salary
  • Security
A

Hygiene Factors

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6
Q
  • Achievement
  • Recognition
  • Interesting work
  • Increased responsibilities
  • Advancement and growth
A

Motivators Factors

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7
Q

The process of sharing power with employees,
thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization

A

Empowerment

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8
Q

Focuses on determining whether the distribution of resources is fair to both relational partners. Measured by comparing the ratio of contributions and benefits to each person

A

Equity Theory

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9
Q

The degree to which outcomes

(e.g., pay) are perceived as fair.

A

Distributive Justice

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10
Q

The degree to which policies and procedures (e.g., performance appraisals) are perceived as fair.

A

Procedural Justice

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11
Q

The degree to which your supervisor treats you with respect and dignity an provides you with sufficient information for performing your job.

A

Interactional Justice

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