Chapter 11

Question 1

Stress

Answer 1

physical, emotional, cognitive, and
behavioral responses to events that are
appraised as threatening or challenging

Question 2

Eustress

Answer 2

the effect of positive events, or the
optimal amount of stress that people need to
promote health and well-being

Question 3

The Social Readjustment Rating Scale (SRRS)

Answer 3

measures the amount of stress resulting from major

life events in a person’s life over a one-year period

Question 4

Pressure

Answer 4

the psychological experience
produced by urgent demands or expectations
for a person’s behavior that come from an
outside source

Question 5

Frustration

Answer 5

the psychological experience
produced by the blocking of a desired goal or
fulfillment of a perceived need

Question 6

General Adaptation Syndrome

Answer 6

\: the
three stages of the body’s physiological
adaptation to stress
1. alarm
2. resistance
3. exhaustion

Question 7

Autonomic nervous system:

Answer 7

sympathetic system: responds to stressful events
– parasympathetic system: restores the body to
normal functioning after stress has ceased

Question 8

Stress and the impact on our heath. What are we at higher risk for when exposed to stress?

Answer 8

– negatively affected by stress
• Heart disease
• Type 2 Diabetes
• Cance

Question 9

– problem-focused coping

Answer 9

: one tries to eliminate
the source of a stress or reduce its impact
through direct actions

Question 10

emotion-focused coping

Answer 10

: one changes the impact
of a stressor by changing the emotional reaction
to the stressor