Chapter 11

Question 1

Teams are composed of individuals from various functional specialties to solve mutual problems.

Answer 1

Cross-functional teams

Question 2

Temporary teams were formed to tackle specific short-term problems affecting several departments.

Answer 2

Task Forces (or Ad Hoc Committees)

Question 3

Groups share a concern, problem, or passion about a topic, deepening their knowledge through ongoing interaction.

Answer 3

Communities of Practice

Question 4

Opening up the search for new ideas beyond organizational boundaries, allowing easy inward and outward transfer of innovations.

Answer 4

Open Innovation

Question 5

Collaborative relationships between two or more organizations combine resources and capabilities for a business purpose.

Answer 5

Strategic Partnerships

Question 6

Employees work at home and are linked to the workplace by computer.

Answer 6

Telecommuting

Question 7

Employees work a specific number of hours per week but can vary those hours within certain limits, often with core hours.

Answer 7

Flextime (or Flexible Work Hours)

Question 8

Two or more people split a full-time job.

Answer 8

Job Sharing

Question 9

Determining who qualifies as an independent contractor is crucial due to legal and tax implications. Control over the workers’ tasks and methods is a key factor.

Answer 9

Classification of Workers

Question 10

Establishing effective processes to ensure the right contingent workers are in the right places.

Answer 10

Recruiting, Screening, and Placing

Question 11

Setting goals, schedules, and deadlines and monitoring work performance, especially for off-site contingent workers.

Answer 11

Performance Management