Chapter 10 - Understanding Work Teams Flashcards
A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility.
Workgroup
A group whose individual efforts result in performance that is greater than the sum of the individual inputs.
Work Team
Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
Studproblem-Solving Teams
Groups of 10 to 15 people who take on responsibilities of their former supervisors.
Self-managed work teams
Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
Cross-Functional Teams
Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
Virtual Teams
A collection of two or more interdependent teams that share a superordinate goal; a team of teams.
Multiteam System
The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover.
Organizational Demography
A team characteristic of reflecting on and adjusting the master plan when necessary.
Reflexivity
A team’s collective belief that they can succeed at their tasks.
Team Efficacy
A team member’s affinity for and sense of belongingness to his or her team.
Team Identity
A situation when team members are emotionally attached to one another and motivated toward the team because of their attachment.
Team Cohesion
Team members’ knowledge and beliefs about how the work gets done by the team.
Mental Models
