Chapter 1 - What is Organizational Behavior? Flashcards
An individual who achieves goals through other people.
Manager
A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
Organization
A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
Planning
Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
Organizing
A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
Leading
Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
Controlling
The ability to apply specialized knowledge or expertise.
Technical Skills
The ability to work with, understand, and motivate other people, both individually and in groups
Human Skills
The mental ability to analyze and diagnose complex situations
Conceptual Skills
A field of study that investigates the impact individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.
Organizational Behavior
Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.
Systematic Study
The basing of managerial decisions on the best available scientific evidence.
Evidence-Based Management (EBM)
An instinctive feeling not necessarily supported by research.
Intuition
The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.
Psychology
An area of psychology that blends concepts from psychology and sociology to focus on the influence of people on one another.
Social Psychology
