Chapter 1 Flashcards
why we communicate
- physical needs
- identify needs
- social needs
communication
the use of messages to generate meaning
transactional model
- sending and receiving characteristics
2. environment and noise affect communication
noise
anything that interferes with the transmission and reception of a message
- external
- physiological
- psychological
channels
the medium through which messages are exchanged
Transactional Communication
the dynamic process in which communicators create meaning through interaction
content
part of the message that communicates info about the subject being discussed
relational
part of the message that expresses the social relationship between two or more people
Characteristics of Interpersonal Communication
- uniqueness
- interdependence
- self-disclosure
- intrinsic rewards
misconceptions of interpersonal communication
- not always seeks understanding
- more communication isn’t always better
- communication won’t solve all problems
- not a natural ability (skill)
communication competence
ability to achieve one’s goals in a manner that is personally acceptable and ideally acceptable to others, (“effective and appropriate”)
characteristics of competent communicators
- large repertoire of skills
- ability to perform skillfully
- involvement – care about the communication
- perspective taking
cognitive complexity
ability to construct a variety of different frameworks for viewing an issue
self-monitoring
paying attention to your own behavior and making adjustments
leanness
lacking of some means of communication
