Chapter 01 - Human Engineering Acceptable Performance

Question 1

System

Answer 1

An entity that exists to carry out some purpose

Question 2

System designers

Answer 2

Determine what must be done and the best way to do it

Question 3

Human Performance

Answer 3

The result of a pattern of ACTIONS (observable / non observable) carried out to satisfy an OBJECTIVE according to some STANDARD

Question 4

Standards

Answer 4

Must be know to the user and be meaningful and measurable

Question 5

Measuring Standards

Answer 5

Accuracy
User speed
Skill development time
User satisfaction

Question 6

Which elements do designers have control over?

Answer 6

Human: The general state or condition of the human;
Activity: The activity, including any required tools or equipment;
Context: The context in which an activity is performed

Question 7

Human

Answer 7

Sensors
Responders
Brain processing

Other factors:
Sleep, fatigue, illness, drug reactions

MOTIVATION

Question 8

Activity

Answer 8

Designer is concerned with economic and technical aspects.

User is oriented to just getting through the day.

Should be thoughtfully created by an innovative designer

Question 9

Context

Answer 9

Physical context
Social context
Home court advantage

Question 10

Major human performance issues

Answer 10

1. Human performance versus system performance (computer, equipment, other people)
2. Human Performance versus Human Behavior

Question 11

Performance vs Behavior

Answer 11

Performance: is meeting your objective, a result
Behavior: is the actions leading to this result

Question 12

Human Performance Engineering

Answer 12

Scientific STUDY of performance, related to processes and functions.
TRANSLATION of research results into meaningful human performance data, design principles, methodologies, and techniques.
APPLICATION of this information systems.