challenges of group work Flashcards
a group is
a collection of people who share the following characteristics: group consciousness, a sense of shared purpose, interdependence
- an essentinal feature of any organisation
- group pressure can have a +/- effective on behaviour
group cohesion and performance. what must managers do
- ensure those groups remain cohesive and performance-orientated
- cooperating amongst group members = enhance morale and facilitates creativity
upside of working in a group
- diverse perspective / mix of knowledge and skills = fosters creativity, decision-making and wider range of solutions
downside of group work
it is difficult to change groups once they have developed cohesive bonds:
- group think: team members prioritize harmony over critical evaluation of ideas, leading to conformity = results in poor decision making and missed opportunities for innovation
- conflict and disagreements: differences of opinions, values or work style. unresolved conflicts = hinder collaboration, decrease productivity, and negatively impact team cohesion
theorist who disagreed with group work
Fredrick W Taylor:
believed that group work = inefficiencies as he believed that workers may prioritize personal interest over group goals, and he believed that decisions should be made by management rather than workers.
to ensure effective cohesion, managers can adopt these strategies:
1) define clear goals and objectives
- what is the groups purpose, mission and goals.
- lack of clarity could lead to confusion and conflicts.
do this by regular communication, reinforce organisational goals, ensuing everyone understands their goals organisational
2) promote open communication
- open and transparent communication = trust and collaboration.
- poor communication = misunderstandings
- do this by encouraging a culture of openness, active listening and constructive feedback.