CH7: Enhancement for Testing Flashcards
What programming language is used within ServiceNow?
JavaScript
Which type of scripts run on the browser?
Client-side scripts: UI Policies and
Client Scripts
Which script runs when a record is displayed, inserted, updated, deleted, or when a table is queried?
Business Rule
Does a business rule run on the client side or the server side?
Server
What attributes of a field can a UI Policy Action change on a form?
- Mandatory
- Visible/Hidden
- Read Only
What provides additional functionality within an instance?
Plugins
UI Policies execute on the client or server side?
Client
What triggers a notification?
Business rules
What updates a parent incident when a child incident is updated?
Business rules
What makes pop-up messages appear?
Client scripts
What changes values in a field in response to another field being updated?
Client scripts
What enforce mandatory fields as well as read only fields? (Even in the list view)
Data Policy
Client side refers to which? Web browser or SN database
Web browser Note: Remember SN is aPaaS. The browser is the client.
Once a UI Policy is saved what determines what happens on a form?
Policy Actions Ex: Setting a field as mandatory or read only
What is the purpose of a data policy?
To standardize data across all ServiceNow applications
Note: Data policies do not enforce security, they manage data integrity
T or F Client scripts make real time changes to the appearance of the UI, especially forms?
TRUE
An _____ ___ is a group of configuration changes that can be moved from one instance to another.
Update Set
T or F An update set is not an XML file?
FALSE, an update set is XML
Is data captured in an update set? Y or N
No
A typical process of retrieving update sets includes what 3 steps?
- Retrieve
- Preview
- Commit
T or F Scotty and Trevor are amazing for entering all these flash cards for you?
TRUE Both are good looking too!
