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CSA Exam for EMs

This class was created by Brainscape user Scott Albright. Visit their profile to learn more about the creator.

By: Scott Albright
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Decks in this class (11)

Welcome to ServiceNow
What is the primary way to intera...,
T or f there are no additional li...,
T or f employee center is for int...
34  cards
Ch1: Work Experience
The servicenow paltfor is pick on...,
Everything is servicenow is a rec...,
The impersonator role can be assi...
27  cards
Ch2: ServiceNow Platform
A n ________ is a set of installe...,
A n ________ is a copy of a servi...,
A ____ instance is where personas...
23  cards
Ch3: Applications for Business
A list dispays,
In the list view each row represe...,
In the list view each column repr...
26  cards
Ch4: Tables, Records, and Fields
__________ prepared on an ad hoc ...,
Run predefined reports or create ...,
True or false servicenow reports ...
36  cards
CH4: Access Controls
What are the crud operations that...,
True or false in order to preform...,
What does acl stand for in regard...
25  cards
CH4: Import Data
An ______________ is a tool used ...,
True or false any user logged in ...,
______________ are records in ser...
21  cards
CH4: CMDB
An ______________ is a tool used ...,
True or false any user logged in ...,
______________ are records in ser...
21  cards
CH5: Self Service
Service portal desiner is to do what,
What 5 portals are available in t...,
Are there portals that require ad...
38  cards
Ch6: Enable Productivity
__________ prepared on an ad hoc ...,
Run predefined reports or create ...,
True or false servicenow reports ...
36  cards
CH7: Enhancement for Testing
What programming language is used...,
Which type of scripts run on the ...,
Which script runs when a record i...
23  cards

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CSA Exam for EMs

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