Ch4: Tables, Records, and Fields Flashcards
__________ , prepared on an ad-hoc basis, show results by allowing users to view and analyze ServiceNow Data.
Reports
Run predefined reports or create new custom reports with the _____________.
Report Designer
True or False: ServiceNow reports are not interactive, and users with access cannot drill down into the report gauges to view and manipulate underlying data.
FALSE
Report Designer features four sections which provide reporting configuration options. Which of these is not one of the 4? Data, Type, Schedule, Configure, and Style.
Schedule
Report Designer Config Options: Providing a name for the report, as well as selecting the source from where your data comes from.
Data
Report Designer Config Options: Selecing the visualization of your report by choosing a report type.
Type
Report Designer Config Options: Do things like group the data by a specific field(s) and run calculations against the data.
Configure
Report Designer Config Options: Adjust the look of your report, from coloring to titles, as well as making adjustments to the report legend.
Style
True or False: System tables are, by default, restricted from the reporting module.
TRUE
____ provide an easy way to categorize, flag, and locate records.
Tags
True or False: If you have an administrator role, you can configure and manage all tags, even tags created by other users.
TRUE
______________ allows users to create dashboards with widgets to visualize data over time in order to identify areas of improvement.
Performance Analytics (PA)
True or False: Unlike running a report in the Platform, developing and using an analytics solution is an ongoing and iterative process that users can improve over time.
TRUE
Performance Analytics Architecture: A saved view of an indicator or breakdown is a _____.
Widget
Performance Analytics Architecture: An indicator source that calculates scores is a _______.
Table