CH14- Troubleshooting Flashcards
Backup designed to restore system disks directly from backup media w/o installing OS first. Data volumes need a separate back up
bare-metal restore backup
Documenting and managing network changes: IP, device moves
Change movement
Business continuity option where a physical location houses the hardware needed to get IT functioning but takes a lot to get operational again
Cold site
back up that copies selected files w/o marking them as back up
Copy back up
Copies files changed that day - not label as backup
Daily back up
Backs up copies changed since last full back up and not marked as back up
Differential back up
Where additional help is needed beyond the techs expertise or authority
Escelation
Anticipated or recieved from customers
FAQ
Backup that copies all files and marks as backup
Full backup
Business continuity option where physical site has infrastructure has up to date synchronized data configured to take over immediately
Hot site
Back-up that copies files since last full or incremental back-up
Incremental back-up
Searchable data base with problems and solutions
Knowledge base
Time set aside for scheduled updates, upgrades “scheduled downtime”
maintenance window
measures voltage, current, resistance
multimeter
Programs that monitor network traffic and gather info about packet errors and types from each computer
Network monitors
measures amt of light on a fiber optic circuit
OPM (Optical power meter)
part of an upgrade plan and how to undo it
Rollback plan
Network diagnostic tool that determines if a break in the line exists and how far it is down the line. Also, shows total length
Time-domain reflector
Device that sends an electrical signal on a wire where a tone locator locates the signal and emits a tone
Tone generator
Business continuitiy option where a physical location has the infrastructure to get IT ops going with short notice
Warm site
