Ch. 4 Lecture- Effective Listening Flashcards
1
Q
What is the difference between hearing and listening?
A
Hearing is passive
Listening is an active process.
2
Q
Define ambushing
A
Listening to a speaker for the purpose of attacking them later.
3
Q
Define psuedolistening
A
When people are “fake” listening. They aren’t really listening, but they try to portray that they are.
