Ch 2 Flashcards
Developing and applying sound life skills helps build a foundation for a successful career in salons and
spas. Which life skill is most important for a cosmetologist?
a. Maintaining a cooperative attitude
b. Delegating work to subordinates
c. Using standard procedures for all tasks
d. Working independently
a. Maintaining a cooperative attitude
_____ is the process of fulfilling one’s full potential over the period of a lifetime.
a. Professional development
b. Self-actualization
c. Career advancement
d. Goal-driven behavior
b. Self-actualization
_____ is based on inner strength and begins with trusting your ability to achieve set goals.
a. Self-esteem
b. Self-actualization
c. Mental competence
d. Mental energy
a. Self-esteem
What is a success strategy that can turn your image of a dream job into a successful salon?
a. Motivation
b. Visualization
c. Productivity
d. Organization
b. Visualization
____ unblocks the creative mind and allows for the exploration of new ideas and solutions.
a. Being highly disciplined
b. Critiquing other people’s work
c. Following salon guidelines
d. Eliminating self-critical thoughts
d. Eliminating self-critical thoughts
What are the three habits mentioned in your text that can keep you from maintaining peak
performance?
a. Rigid scheduling, perfectionism, and networking
b. Overthinking, taking breaks, and lack of a game plan
c. Procrastination, perfectionism, and lack of a game plan
d. Visualization, procrastination, and networking
c. Procrastination, perfectionism, and lack of a game plan
What symptom of faulty organization results from scheduling too many tasks at one time and then
putting them off to complete at a later date?
a. Procrastination
b. Visualization
c. Socialization
d. Perfectionism
a. Procrastination
_____ is the unhealthy compulsion to do things perfectly due to the fear of taking risks and making
mistakes.
a. Procrastination
b. Scheduling
c. Arrogance
d. Perfectionism
d. Perfectionism
\_\_\_\_\_ is the conscious act of planning your life with daily, monthly, and yearly goals, instead of just letting things happen. a. Looking for inspiration b. Focusing on productivity c. Having a game plan d. Visualizing your future
c. Having a game plan
Despite what emotions a person feels, \_\_\_\_\_ and \_\_\_\_\_ skills will help people move to the next level in their career. a. creativity; productivity b. networking; critical thinking c. motivation; self-management d. visualization; time-management
c. motivation; self-management
What term refers to having a talent such as painting, acting, cutting hair, applying makeup, or doing
artificial nails, as well as possessing unlimited inner resources of ideas and solutions?
a. Creativity
b. Productivity
c. Motivation
d. Visualization
a. Creativity
What are three active problem-solving words that should be utilized when building a positive vocabulary? a. Create, produce, and motivate b. Produce, motivate, and visual c. Explore, analyze, and determine d. Analyze, create, and produce
c. Explore, analyze, and determine
One essential part of any business plan is a _____, which establishes the purpose and values of an
institution, provides a sense of direction by defining guiding principles and clarifying goals, and functions as the foundation for the business operation.
a. mission statement
b. personnel vision
c. guideline of standards
d. budget outline
a. mission statement
Which term refers to the identification of long-term and short-term goals?
a. Mission statement
b. Business plan
c. Goal setting
d. Visualization
c. Goal setting
Which action is the best example of a short-term goal?
a. Getting to class on time
b. Going to school to become a licensed cosmetologist
c. Saving enough money to purchase a salon
d. Training to become a hair cutting specialist
a. Getting to class on time
Which action is the best example of a long-term goal?
a. Getting to class on time
b. Completing homework assignments
c. Graduating from cosmetology school
d. Becoming a salon owner
d. Becoming a salon owner
_____ means to order tasks on a to-do-list from most important to least important.
a. Visualizing
b. Problem-solving
c. Prioritizing
d. Actualizing
c. Prioritizing
Arriving to work on time, starting the first client as soon as he or she arrives, and staying on schedule are good examples of real-life \_\_\_\_\_. a. mission planning b. time management c. actualization d. visualization
b. time management
How can a licensed cosmetologist best keep abreast of new trends, techniques, products, and
information?
a. Review training manuals from school.
b. Watch and learn from other professionals in the workplace.
c. Attend a trade show once every five to ten years.
d. Seek continuing education opportunities.
d. Seek continuing education opportunities.
If studying or other activities become overwhelming, focus on _____.
a. completing the large tasks first
b. completing small tasks one at a time
c. your overall goals for your career
d. something else for an hour or so
b. completing small tasks one at a time
The moral principles by which we live and work are known as _____.
a. laws
b. rules
c. ethics
d. regulations
c. ethics
Providing skilled and competent services; being honest, courteous, and sincere; maintaining client
confidentiality; participating in continuing education; and distributing accurate information are five actions of _____ behavior. a. aesthetic
b. ethical
c. regulatory
d. altruistic
b. ethical
What are the four primary aspects of ethical professionals, as mentioned in your text?
a. Training, integrity, intention, and respect
b. Self-care, transparency, intention, and respect
c. Self-care, integrity, discretion, and communication
d. Training, transparency, discretion, and communication
c. Self-care, integrity, discretion, and communication
\_\_\_\_\_, also known as tact, is the ability to deliver truthful, even sometimes critical or difficult, messages in a kind way. a. Diplomacy b. Integrity c. Receptivity d. Sensitivity
a. Diplomacy
A combination of understanding, empathy, compassion, responsiveness, and acceptance can best be described as \_\_\_\_\_. a. professionalism b. sensitivity c. stability d. diplomacy
b. sensitivity
Professionals who practice active listening and have both non-verbal and verbal skills, are effective at \_\_\_\_\_. a. creative inspiration b. goal setting c. time management d. communication
d. communication
