Ch 15 Flashcards
One of the most important experiences that a stylist provides is a _____.
a. facial massage
b. shampoo
c. color service
d. consultation
b. shampoo
Often called simply “the shampoo,” this first step of the service actually encompasses three different
processes: scalp care and massage, shampooing, and _____.
a. hair cutting
b. color
c. conditioning
d. blow drying
c. conditioning
What are the two basic requirements for a maintaining a healthy scalp?
a. Sunlight and nutrition
b. Scrubbing and oiling
c. Washing and drying
d. Cleanliness and stimulation
d. Cleanliness and stimulation
When are scalp treatments performed?
a. Before the shampoo only
b. During the shampoo only
c. Before or during the shampoo
d. After the shampoo only
c. Before or during the shampoo
_____ is contraindicated, or not recommended, for clients with severe, uncontrolled hypertension.
a. Shampooing
b. Color services
c. Massage
d. Heat treatments
c. Massage
What factor differs between a relaxation scalp massage and a treatment scalp massage?
a. The products that are used
b. The amount of pressure that is used c. The person who is performing the massage
d. The location of the massage
a. The products that are used
A stylist should recommend a hair or scalp treatment only after having performed a(n) _____.
a. shampoo procedure
b. hair and scalp examination
c. conditioning treatment
d. abrasion test
b. hair and scalp examination
During a dry hair and scalp treatment, a _____, which resembles a hooded dryer, can be used to help
resolve the moisture balance in the hair.
a. scalp steamer
b. scalp shampooer
c. scalp dryer
d. scalp massager
a. scalp steamer
Modern antidandruff shampoos, conditioners, and topical lotions contain antifungal agents that control
dandruff by suppressing the growth of a bacteria called _____.
a. staphylococci
b. streptococci
c. salmonella
d. malessezia
d. malessezia
Brushing, massaging, or shampooing the scalp is not recommended if the scalp is irritated, prior to a
chemical or haircolor service, or before/after a _____ service.
a. highlighting
b. facial
c. massage
d. consultation
a. highlighting
Brushes with \_\_\_\_\_ bristles have many tiny overlapping layers or scales, which clean and add luster to the hair. a. natural b. nylon c. rounded d. synthetic
a. natural
If you encounter a client with any open wounds, reddened scalp irritations, abnormal scalp flaking, or
infectious disease, discontinue the service(s) and refer them immediately and tactfully to a(n) _____.
a. emergency clinic
b. physician
c. center of disease control
d. alternative salon
b. physician
To be effective, a shampoo must remove all dirt, oils, cosmetics, and skin debris without _____.
a. clarifying the scalp and hair
b. cleaning residue and products
c. adversely affecting the scalp or hair
d. stripping hair of bacteria
c. adversely affecting the scalp or hair
Hair should be shampooed _____.
a. only when dirty
b. as often as necessary
c. once a day
d. once a week
b. as often as necessary
Maintaining good _____ while shampooing will prevent unnecessary muscle aches, back strain, and
fatigue.
a. motion
b. balance
c. leverage
d. posture
d. posture
Hair that has been lightened, colored, permed, chemically relaxed, or processed with a keratin straightener is called \_\_\_\_\_. a. overprocessed b. reactivated c. chemically treated d. synthetic
c. chemically treated
Products are classified as either an alkaline solution or an acidic solution by measuring the amount of \_\_\_\_\_ in the solution. a. hydrogen b. elements c. acids d. atoms
a. hydrogen
What type of shampoo can leave the hair dry, brittle, porous, and causes fading in colored treated hair?
a. Low-pH shampoo
b. Color-treated shampoo
c. Aid-balanced shampoo
d. High-pH shampoo
d. High-pH shampoo
Water is the most abundant and important element on Earth and is classified as a(n) _____.
a. complete solvent
b. natural solvent
c. universal solvent
d. acidic solvent
c. universal solvent
Fresh water from lakes and streams is purified by \_\_\_\_\_, in which matter is allowed to sink to the bottom of the collecting reservoir. a. sedimentation b. distillation c. filtration d. evaporation
a. sedimentation
What is a treatment that passes water through a porous substance, such as charcoal or a filter, for purification purposes? a. Sedimentation b. Distillation c. Filtration d. Evaporation
c. Filtration
What chemical is added to fresh water before it enters the public water pipelines for the purpose of
providing additional water purification by killing common bacteria?
a. Hydrogen
b. Oxygen
c. Sodium
d. Chlorine
d. Chlorine
What water purification process is used in the manufacture of cosmetics, in which water is heated until
it becomes a vapor, then collected as a liquid?
a. Sedimentation
b. Distillation
c. Evaporation
d. Filtration
b. Distillation
It is important for the stylist to determine if the local water supply to the salon is _____ because it may
affect the outcome of the clients’ chemical services.
a. dirty or clean
b. soft or hard
c. public or private
d. fresh or salty
b. soft or hard
The main ingredient in most shampoos is _____.
a. detergent
b. botanicals
c. surfactants
d. water
d. water
_____ water has had impurities, such as calcium, magnesium, and other metal ions, removed.
a. Deionized
b. Ionized
c. Distilled
d. Purified
a. Deionized
Ingredients in shampoos, as well as all other manufactured products, are listed on the packaging
according to the percentages of each ingredient or in _____.
a. descending order
b. ascending order
c. volume order
d. alphabetical order
a. descending order
The second ingredient listed in most shampoos is the \_\_\_\_\_, or base detergent, which contains the surface active cleaning agents. a. botanical ingredients b. biotin compounds c. foam enhancers d. primary surfactant
d. primary surfactant
What term describes the water-attracting head of a surfactant molecule?
a. Deionized
b. Hydrophilic
c. Lipophilic
d. Chlorinated
b. Hydrophilic
The lipophilic tail of a surfactant molecule is considered to be _____.
a. water-resistant
b. water-loving
c. oil-resistant
d. oil-attracting
d. oil-attracting
What are the shampoos that help close the hair cuticle and are balanced to the pH of skin and hair by
the addition of citric, lactic, or phosphoric acid?
a. pH-balanced shampoos
b. Alkaline-balanced shampoos
c. Alkaline-based shampoos
d. Deionized shampoos
a. pH-balanced shampoos
_____ shampoo, also known as moisturizing shampoo, is designed to make the hair appear smooth and
shiny and to improve the manageability of the hair.
a. Balancing
b. Conditioning
c. Medicated
d. Neutralizing
b. Conditioning
What are two conditioning agents that help restore moisture and elasticity to the hair shaft?
a. Protein and oils
b. Melanin and biotin
c. Protein and biotin
d. Collagen and niacin
c. Protein and biotin
Products that do not remove artificial color from the hair are considered to be _____.
a. neutral
b. medicated
c. moisturizing
d. nonstripping
d. nonstripping
_____ shampoos contain special chemicals or drugs that are effective in reducing dandruff or relieving
other scalp conditions, and may sometimes be prescribed by a physician.
a. Clarifying
b. Conditioning
c. Balancing
d. Medicated
d. Medicated
Which type of shampoo, containing an active chelating agent, should be used when a buildup on the
hair is evident and prior to all chemical services?
a. Conditioning shampoo
b. Balancing shampoo
c. Medicated shampoo
d. Clarifying shampoo
d. Clarifying shampoo
What type of shampoo washes away excess oiliness while preventing the hair from drying out?
a. Clarifying
b. Conditioning
c. Balancing
d. Medicated
c. Balancing
What type of shampoo, also known as powder shampoo, cleanses the hair without the use of soap and water? a. Clarifying b. Conditioning c. Medicated d. Dry
d. Dry
_____ shampoos, sometimes called soap-free shampoos, are formulated with little to no alkaline soap base, are compatible with hair and soft water sources, and are known to be sensitive to artificial hair color.
a. Sulfate-free
b. Conditioning
c. Medicated
d. Neutralizing
a. Sulfate-free
A \_\_\_\_\_ shampoo is designed to re-balance the pH level of your hair by neutralizing any alkali and unwanted residues in the hair. a. balancing b. conditioning c. medicated d. neutralizing
d. neutralizing
Shampoos that are created by combining the surfactant base with basic color pigments are called \_\_\_\_\_. a. moisturizing shampoos b. clarifying shampoos c. color-enhancing shampoos d. neutralizing shampoos
c. color-enhancing shampoos
What type of shampoo is manufactured with artificial protein molecules added to the base to cling to
the natural protein in the hair and give it extra strength?
a. Keratin
b. Conditioning
c. Medicated
d. Neutralizing
a. Keratin
What special chemical agents are applied to the hair to deposit protein or moisturizer to help restore
the hair’s strength, infuse moisture, give hair body, and protect hair against possible breakage?
a. Shampoos
b. Conditioners
c. Keratin
d. Medications
b. Conditioners
What substances absorb moisture or promote the retention of moisture in the hair?
a. Astringents
b. Humectants
c. Keratin
d. Deionized
b. Humectants
_____ conditioners are products designed to penetrate the cortex and reinforce the hair shaft from
within while temporarily reconstructing the hair.
a. Astringent
b. Protein
c. Keratin
d. Deionized
b. Protein
Which type of conditioning agent is used after a scalp treatment and before styling to remove oil accumulation from the scalp? a. Scalp conditioners b. Scalp astringent lotions c. Spray-on thermal protectors d. Deep-conditioning treatments
b. Scalp astringent lotions
\_\_\_\_\_, also known as hair masks or conditioning packs, are chemical mixtures of concentrated proteins and intensive moisturizers. a. Scalp conditioners b. Scalp astringent lotions c. Spray-on thermal protectors d. Deep-conditioning treatments
d. Deep-conditioning treatments
A _____ draping is also known as a wet draping.
a. shampoo
b. color service
c. scalp treatment
d. cape
a. shampoo
A \_\_\_\_\_ strip is less bulky than terry cloth towels and will allow a natural fall to the hair for more precision while cutting. a. hair b. neck c. scalp d. color
b. neck
When securing a cape as draping for a basic shampoo, do not let the cape touch the _____.
a. client’s skin
b. shampoo sink
c. client’s towel
d. shampoo chair
a. client’s skin
Do not massage or manipulate a client’s scalp if you detect the presence of _____.
a. color
b. keratin
c. medication
d. abrasions
d. abrasions
During the shampoo procedure, apply small quantities of shampoo to the hair beginning at the _____.
a. crown area
b. nape area
c. hairline
d. ear area
c. hairline
When manipulating the scalp during a shampoo, begin at the front hairline and work in a(n) _____.
a. side-to-side movement
b. up-and-down movement
c. back-and-forth movement
d. zigzag movement
c. back-and-forth movement
