ch 11 but the things are swapped

Question 1

People who can influence the behaviors of others without having to rely on force; those accepted by others as leaders

Answer 1

leaders

Question 2

Power granted through the organizational hierarchy (managers, ceos, etc)

Answer 2

Legitimate power

Question 3

The power to give or withhold rewards, such as salary increases, bonuses, promotions, praise, recognition

Answer 3

Reward power

Question 4

The power to force compliance by means of psychological, emotional, or physical threat

Answer 4

Coercive power

Question 5

The personal power that accrues to someone based on identification, imitation, loyalty, or charisma

Answer 5

referent power

Question 6

The personal power that accrues to someone based on the information or expertise they possess

Answer 6

Expert power

Question 7

some basic trait or set of traits existed that differentiated leaders from nonleaders.

Answer 7

The trait approach

Question 8

The behavior of leaders who pay close attention to the job and work procedures involved with that job

Answer 8

job-centered leader behavior

Question 9

The behavior of leaders who develop cohesive work groups and ensure employee satisfaction

Answer 9

employee-centered leader behavior

Question 10

The behavior of leaders who define the leader–subordinate role so that everyone knows what is expected, establish formal lines of communication, and determine how tasks will be performed

Answer 10

initiating-structure behavior

Question 11

The behavior of leaders who show concern for subordinates and attempt to establish a warm, friendly, and supportive climate

Answer 11

consideration behavior

Question 12

A theory of leadership that suggests that the appropriate style of leadership varies with situational favorableness

Answer 12

LPC theory

Question 13

The measuring scale that asks leaders to describe the person with whom he or she is able to work least well

Answer 13

least-preferred coworker (LPC) measure

Question 14

A theory of leadership suggesting that the primary functions of a leader are to make rewards available in the workplace and to clarify the kinds of behavior that will lead to those rewards

Answer 14

path–goal theory

Question 15

Predicts what kinds of situations call for different degrees of group participation

Answer 15

Vroom’s decision tree approach

Question 16

The manager makes the decision alone and then announces or “sells” it to the group.

Answer 16

Decide Decision-Making Style

Question 17

The manager presents the situation to group members individually, obtains their suggestions, and then makes the decision.

Answer 17

Consult Decision-Making Style

Question 18

The manager presents the situation to the group at a meeting, defines the problem and its boundaries, and then facilitates group member discussion as they make the decision.

Answer 18

Facilitate Decision-Making Style

Question 19

The manager allows the group to define for itself the exact nature and parameters of the situation and then to develop a solution.

Answer 19

Delegate Decision-Making Style

Question 20

A concept that identifies situations in which leader behaviors are neutralized or replaced by characteristics of subordinates, the task, and the organization

Answer 20

substitutes for leadership

Question 21

assumes that charisma, an individual trait of the leader, fosters interpersonal attraction, inspiring support and acceptance.

Answer 21

charismatic leadership

Question 22

Leadership that goes beyond ordinary expectations by transmitting a sense of mission, stimulating learning experiences, and inspiring new ways of thinking

Answer 22

transformational leadership

Question 23

The ability to lead change in the organization in order to achieve and maintain a superior alignment between the organization and its environment

Answer 23

strategic leadership

Question 24

Activities carried out for the specific purpose of acquiring, developing, and using power and other resources to obtain one’s preferred outcomes

Answer 24

Political behavior

Question 25

when a manager offers to give something to someone else in return for that person’s support.

Answer 25

inducement

Question 26

do something for someone so they owe you for something later

Answer 26

creation of an obligation

Question 27

A direct and intentional effort by someone to enhance his or her image in the eyes of others

Answer 27

Impression management