Ch 1. Review of the Incident Management System Flashcards
1
Q
___-___ percent of fires we respond to are minor, if there’s any fire at all. ___-___ percent of the fires to which we respond are all-hands or working fires. ___ percent of these working fires turn into major incidents.
A
90-95
5-10
0.25
pg 3
2
Q
The express purpose of incident management is ___
A
to standardize the way of operating at every incident to which a fire department responds.
pg 3
3
Q
The [incident management] system outlines the ___ and ___ of every unit that answers the alarm.
A
roles and responsibilities
pg 3
4
Q
One of [IMS]’s prime advantages is that it ___
A
readily adapts to any type of incident, large or small.
pg 3
5
Q
Incident management fits ___ at an emergency scene
A
anywhere you use it
pg 3
6
Q
To remain ready for [the next headline-maker], it is vital that we practice incident management , ___.
A
not only at the large incidents, but for the everyday calls as well.
pg 4
7
Q
Incident-specific operations
A
different assignments at every incident
pg 4
8
Q
pre-incident assignments
A
proceduralized assignments
pg 4
9
Q
The beauty of standardization is that, under incident management, ___ and ___.
A
everyone on the scene understands who is in charge, and everyone should have a keen understanding as to what his specific role is at a given incident.
pg 5
10
Q
No matter their function, everyone has a ___ and ___.
A
role and subsequent responsibility
pg 5
11
Q
___ provides checks and balances at every incident
A
Incident management
pg 5
12
Q
The system of checks and balances is set in motion by ___ as he makes assignments, tracks the status of assigned crews, and evaluates the stream of information that he receives. (5-6)
A
the incident commander
13
Q
In delegating responsibility, a typical commander uses ___ and ___ to maintain a reasonable span of control, manage assignments, and pinpoint areas of weakness in the overall scene.
A
command boards and flow charts
pg 6
14
Q
One of the most common complaints about incident management is that ___.
A
departments don’t always have enough people to fill all the boxes.
pg 6
15
Q
A ___ is used to track crews at a working structure fire
A
command board
pg 6
16
Q
The Beauty of IMS:
A
It’s expandable and unconstrained by time
pg 7
17
Q
The [incident command] system can adapted to ___
A
meet the needs of each particular emergency.
pg 7
18
Q
For incident management to work, ___
A
it must be based on a written plan
pg 7
19
Q
___ states that command shall be established by the first arriving officer
A
NFPA 1561
pg 7
20
Q
SOPs relevant to IMS should dictate several key items, including ___
A
when the role of incident commander is to be established.
pg 7
21
Q
your department needs ___ that states when command will be established at incidents.
A
an SOP
pg 8
22
Q
Your SOP needs to stipulate ___.
A
at what incidents your department will use IMS
pg 8
23
Q
Federal law (___) mandates that such a system [IMS] will be used at all ___ incidents.
A
SARA III
haz-mat
pg 8
24
Q
___ has set criteria for the use of IMS at structure fires.
A
The NFPA
pg 8
25
Transferring command merely for the sake of rank or ego is a mistake in that ___ and ___.
it often results in a missed opportunity for training and usually in a waste of time and effort.
pg 8
26
SOPs need to address important issues, such as ___ and ___
staging and the method of dividing up an incident into manageable units, or sectorization.
pg 8
27
As the incident builds, so should the ___ at the command post.
"think tank"
| pg 9
28
The key to an effective organizational structure is ___
in the flow of information to the command post.
| pg 9
29
An incident commander ___ if critical facts about a given circumstance are withheld from him
cannot make reasonable decisions
| pg 9
30
It's a given that ___ shall be held responsible for the outcome of the incident.
the incident commander
| pg 9
31
The IC is responsible for all that he does not ___.
delegate
| pg 9
32
The flow of information available to [the IC] should not be impeded, but he also shouldn't have to talk to anyone ___
who isn't in his chain of command.
| pg 9
33
If reports are coming in from the Operations sector, the ___ officer should handle them.
operations
| pg 9
34
[ICS] works best if the IC is on ___ tactical channel altogether. This helps to remove the temptation of ___, or ___
a separate;
micromanaging;
getting involved at the tactical level of an incident
pg 9
35
The incident commander should remain ___
at the command post
| pg 9
36
As the hub of information and control, ___ is the most logical place for the IC to be, and it's the most logical place for ___
the command post;
an incoming officer to find whoever's in charge
pg 9
37
Under incident command, assignments need to be ___, ___, and ___, whether made ___or ___.
specific; clearly stated; known to all responders;
prior to the response or after the arrival of the first unit.
pg 10
38
A ___ must always be in force
doctrine of accountability
| pg 10
39
With the IC ___, company officers can always locate the person in charge.
in a permanent location
| pg 10
40
The task of a commander at any incident is ___
to focus on the needs of that incident
| pg 10
41
focus is best gained in the command post, where ___.
the IC can form a complete picture of the entire operation.
| pg 10
42
Proper focus requires ___ and ___ so as to anticipate the needs of the incident and translate those needs into the actions of ___.
concentration; a direct thought process;
sector officers
pg 10
43
At large incidents, the IC needs to surround himself with ___.
a team, consisting of individuals whom he can trust and with whom he can work.
pg 11
44
Chief officers of ___ must develop trust and a good working atmosphere if incident management is going to work for them.
rural departments
| pg 11
45
___ is a matter of viewing a situation objectively from the outside, not from within (11)
Focus
46
Who should be the incident commander?
title should be established when the first officer arrives. For all incidents.
pg 11
47
If you trust your people, have confidence in their abilities, and put them where the belong, then there's really no reason to ___. (12)
siphon off their authority
48
As far as the [IC] selection process is concerned, keep in mind what type of incident it is and ___. (13)
what chief officers are available.
49
At most large incidents, you have two key positions to fill:
1. incident commander
2. operations officer (or sometimes planning officer)
pg 13
50
If an incident commander wants to know what's going on at the rear of an involved structure, he should ___. If you really must look yourself, ___.
get a report from an officer assigned there; transfer command to another chief and take your walk, but leave the source of power in the command post.
pg 13
51
A formal command post tends to be ___
immobile
| pg 13
52
___ or ___ may necessitate moving the command post. Otherwise you should pick a location ___.
Lack of planning; a change in the wind;
suited to the weather and the scope of the operation.
pg 13
53
big incident=
| little incident=
big command post
little command post
pg 13
54
A formal command post is a place to ___, ___, and ___
think; write; talk
| pg 13
55
Within incident management, the accepted span of control is considered to be ___.
5 subordinates
| pg 13
56
the ___ is the number of individuals with whom one person can effectively communicate at one time. (14)
span of communications
57
One fo the key factors in [span of communications] is a matter of ___.
atmosphere, or where the discussion is taking place.
| pg 14
58
There is ___ relationship between the amount of distracting noise that your brain must filter out and the amount of information that it can process.
an inverse
| pg 14
59
When it comes to critical issues, be highly selective of ___.
your sources of information.
| pg 14
60
we must carefully choose our words so that ___.
those with less experience can get the gist of what we're trying to say.
pg 14-15
61
The mode of communication you choose must be ___.
appropriate to the message.
| pg 15
62
Within the command hierarchy, ___ must be the conductor who leads discussions, determining the pitch and cadence of the dialogue.
the IC
| pg 15
63
If things don't seem to be going smoothly at the command post, ___.
step back and look at who's talking and what they're trying to say.
pg 15
64
for the IC, the effective span of communications is about ___. For the operations officer its ___. For the sector officer in charge of a search in a high-rise, ___.
3-5; about the same (3-5); it may only be one or two searchers
pg 15
65
The IC's general staff consists of four entities:
Operations, Planning, Logistics, and Administration sectors.
| pg 15
66
At large incidents, especially fires, ___ is the role suggested to be assigned first.
Operations
| pg 15
67
the operations officer is responsible for ___.
the core of the incident
| pg 15
68
Normally, the ___ has the greatest number of crews and individuals reporting to him at an incident.
operations officer
| pg 16
69
The IC and the operations officer must continually asses ___.
whether the span of control is being stretched too much.
| pg 16
70
the span of control of the operations officer shouldn't exceed ___.
around 5 subordinates.
| pg 16
71
The operations officer works ___ with the IC.
at the command post
| pg 17
72
It must be agreed by all that it is of absolute importance that the IC and operations officer ___.
converse
| pg 17
73
Entities assigned to the Operations sector, including ___, should communicate only with ___ or ___.
staging officer; their immediate sector officer; the operations officer.
pg 17
74
The IC needs to stay off ___ and keep focused on the bigger picture. (17)
the Operations channel
75
Consider the ___ section to be the think tank of the incident.
Planning
| pg 17
76
The ___ is responsible for planning the needs of the operation.
planning officer
| pg 17
77
[planning the needs of the operation] begins with ___. He should then ___.
a review of what has already happened; assess what is currently happening and what else can happen.
pg 17-18
78
operations officer basically has ___ point(s) of focus, ___.
one; the fire
| pg 18
79
planning officer has ___ area(s) of concern.
several
| pg 18
80
[the planning officer], perhaps by means of ___ must maintain an account of the resources used at the incident. This might entail establishing ___.
Resource Status Unit; an Accountability section
| pg 18
81
A ___ keeps watch over the emergency itself, monitoring where the incident is going and what options are available.
Situation Status Unit
| pg 18
82
The ___ maintains complete and accurate records of the incident for legal and historical purposes, as well as for training.
Documentation Unit
| pg 18
83
the ___ determines the method of de-escalation and dismissal as the incident draws to a close.
Demobilization Unit
| pg 18
84
any technical specialists work within the ___.
Planning section
| pg 18
85
the ___ is responsible for getting the necessary tools, equipment, and qualified operators to the scene.
logistics officer
| pg 18
86
Because there are ___ units under Logistics, this section can be divided into ___ branches.
6 units; 2 branches
| pg 18
87
Communications Unit, Food Unit, Medical Unit, including Rehabilitation are all part of what branch of logistics? (18)
Service branch
88
Supply Unit, Facilities Unit, Ground Support Unit are all part of what logistics branch(18)
Support Branch
89
___ is responsible for ordering non fire-service personnel, supplies and equipment.
Supply Unit
| pg 18
90
___ is charged with scouting out suitable buildings to house the command post, field hospital, morgue, rehab center, and so on.
Facilities Unit
| pg 19
91
___ handles vehicle maintenance and transportation at the scene.
Ground Support Unit
| pg 19
92
out west, where they have incredible wildland fires, departments set up ___ almost as soon as they establish command. This section is needed to hire personnel and track work hours for the hundreds of wildland firefighters who show up to fight the fire.
Administration section
| pg 19
93
the Administration section controls 4 units:
```
Time Unit
Procurement Unit
Claims Unit
Cost Unit
pg 19-20
```
94
Which unit under administration section records the time cards for payment of personnel? (19)
Time Unit
95
Which unit under administration section handles purchases from and contracts with outside vendors? (19)
Procurement Unit
96
Which unit under administration section takes care of worker's comp claims for injured personnel and may operate in conjunction with civilian insurance companies? (19-20)
Claims Unit
97
Which unit under administration section collects cost data so that the incident commander and the planning officer may better assess whether a given mode of operation would be worth the expense? (20)
Cost unit
98
positions NOT considered to be under the IC's span of control, but the report directly to the IC and simply help to make the incident run more smoothly and effectively.
Safety
Liaison
Information Officer
pg 20
99
Teh ___ is responsible for scene safety
IC
| pg 20
100
when [the IC] cannot devote enough time to the safety aspects of the incident, he should ___.
designate a safety officer
| pg 20
101
___ should roam the scene, looking for problematic areas.
The safety officer
| pg 20
102
___ is responsible for interacting with the outside agencies that report to the command post and either have a monetary interest in the incident or are called to assist.
liaison officer
| pg 20
103
The primary role of the liaison officer is ___
to see that representatives from outside agencies find their place in the incident.
pg 20
104
By acting as a buffer and an information source, the ___ can also keep a lot of these outside reps from disrupting important conversations at the command post. (20)
liaison officer
105
___ has the obvious task of providing the news media with updates
information officer
| pg 20
106
___ is used as a contact with relatives at the scene as well as civilians who are affected in one way or another by the incident.
information officer
| pg 21
107
___ is a contact for relief crews, briefing them on the incident and whatever progress has been made since the last operational period.
information officer
| pg 21
108
___ come in all shapes and sizes ranging in complexity from dedicated vehicles to simply a place to stand in the street.
command posts
| pg 4
