CH 1 - importance of communication

Question 1

COMMUNICATION IS

Answer 1

complex and imprecise
linked to culture
way of forming relationships
multi-directional
made up of linguistic elements and nonverbal elements

Question 2

CONSTRUCTION OF MESSAGES

Answer 2

convey an idea, ask a question, share information
influenced by location
include speaker goals, context, degree of directness, powerful/powerless speech, responsible lang, and register

Question 3

THE 5 LINGUISTIC REGISTERS

Answer 3

frozen
formal
consultative
informal/casual
intimate

Question 4

THREE MOST COMMON REGISTERS IN INTERPRETING WORK

Answer 4

formal, consultative, and informal

Question 5

PARALINGUISTIC FEATURES OF COMMUNICATION ASL

Answer 5

body language, facial grammar, eye movements

Question 6

PARALINGUISTIC FEATURES OF ENGLISH

Answer 6

facial expressions, gestures, tone/pitch

Question 7

SPEAKER/SIGNER GOALS

Answer 7

determines words/phrases chosen, tone, degree of directness

Question 8

CONTEXT OF MESSAGE

Answer 8

includes people involved, their status, and location

Question 9

DEGREE OF DIRECTNESS IN MESSAGE

Answer 9

clarity and overt expression of the speaker’s intent

Question 10

POWERFUL/POWERLESS SPEECH

Answer 10

patterns of speech that make a person seem more or less confident and credible. Influenced by culture

Question 11

RESPONSIBLE LANGUAGE

Answer 11

speaker takes responsibility for their statements, beliefs, and feelings