Ch 1 Flashcards
Anthropology
The study of societies to learn about human beings and their activities.
manager
An individual who achieves goals through other people.
organization
A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
planning
A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
organizing
Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
leading
A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
controlling
Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
technical skills
The ability to apply specialized knowledge or expertise.
human skills
The ability to work with, understand, and motivate other people, both individually and in groups.
conceptual skills
The mental ability to analyze and diagnose complex situations.
organizational behavior
A field of study that investigates the impact individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.
systematic study
Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.
evidence-based management
The basing of managerial decisions on the best available scientific evidence.
intuition
An instinctive feeling not necessarily supported by research.
psychology
The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.
