Ch. 09 Sell an AV Solution Flashcards

1
Q

What should a proposal include?

A

A Cover Page, table of contents, Brief Description of the Overall Project, Project Assumptions, Room and equipment descriptions, Schedule, Warranties, Training info, Pricing Breakdown, Maintenance Costs, Appendix.

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2
Q

What is (one) typical Sales Mistake?

A

Giving the client too many choices.

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3
Q

How do you maintain a positive relationship with the client?

A

By satisfying the customers needs based on customer service.

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4
Q

What is an Executive Summary?

A

A brief description of the overall project.

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