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Consumer Studies > Buying Household Appliances > Flashcards

Buying Household Appliances Flashcards

1
Q

factors to consider when shopping for household appliances

A
  1. needs of family
  2. budget
  3. easy to use
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2
Q

universal design

A

easy to use regardless of person’s experience, language, proficiency or knowledge

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3
Q

appliances should… (5)

A
  1. save time and human energy
  2. be easy and convenient to use
  3. be adjustable and not too heavy
  4. energy efficient
  5. safe and easy to maintain/repair
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4
Q

energy efficient

A

uses least possible energy to carry out functions

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5
Q

economic cycles

A

short cycles specifically aimed at saving energy and/or water

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6
Q

energy efficient labels

A

a+ : excellent (use very little energy)
a-c : good
d : average
e-g : poor (use a lot of energy)

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7
Q

consequences of high water consumption

A

puts pressure on our water resources and sewerage systems

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8
Q

air pollution

A

caused by burning coal and other fossil fuels to generate electricity

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9
Q

carbon dioxide

A

contributes to greenhouse effect and global warming

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10
Q

environmentally friendly

A

use little water and electricity

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11
Q

e-waste

A

old electrical appliances

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12
Q

lead

A
  • causes serious health issues
  • contaminates soil
  • pollutes water
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13
Q

top-loading washing machine (4)

A
  • automatic
  • uses more water than front-loader
  • faster than a front-loader
  • uses hot water from geyser
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14
Q

front-loading machine (4)

A
  • automatic
  • uses less water than top-loader
  • door in front so it can fit under a counter
  • uses less electricity than top-loader because water is heated by built-in element
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15
Q

twin-tub machine (4)

A
  • semi-automatic
  • takes up a lot of space
  • two loads are handled simultaneously
  • requires human energy because washing is moved manually between tubs
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16
Q

tumble dryer

A

dries clothes by rotating clothes in warm air

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17
Q

tumble dryers with condensers

A

moist air is condensed and collected in a tank that can be emptied via hose

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18
Q

tumble dryer with air vents

A

hot, moist air pumped out by air vents

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19
Q

gas tumble dryers

A
  • gas provides heat for drying clothes

- little electricity is used = environmentally friendly

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20
Q

criteria that influence choice of dishwasher (5)

A
  1. different cycles
  2. racks at different heights
  3. automatic opening function
  4. easy to use
  5. temp settings and washing options to save electricity and water
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21
Q

2 types of refrigerators

A
  1. side-by-side refrigerator

2. freezer-refrigerator combination

22
Q

refrigerators that use more electricity (3)

A
  1. automatic defrost
  2. built in ice makers
  3. large
23
Q

3 types of freezers

A
  1. freezer-fridge combo
  2. freezer only (upright or chest)
  3. side-by-side freezer
24
Q

3 types of stoves

A
  1. built-in
  2. free standing
  3. gas stove with burners
25
Q

spiral plates

A
  • heat up and cool down fast

- difficult to clean

26
Q

solid plates

A
  • take long time to heat up and cool down

- easy to clean

27
Q

glass or ceramic tops

A
  • easy to clean

- require flat-bottom cookware

28
Q

gas burners

A
  • immediate heat

- can be difficult to maintain low heat

29
Q

conventional oven

A

2 elements

30
Q

convection oven

A
  • fan circulates hot air inside oven
  • cooks faster
  • even heat distribution
31
Q

self-cleaning ovens

A

-burn away spills with high heat and no chemicals

32
Q

2 types of microwave ovens

A
  1. built-in

2. free standing

33
Q

2 types of vacuum cleaners

A
  1. upright cleaner

2. cylinder vacuum

34
Q

cylinder vacuum cleaner

A
  • needs less storage space
  • can be used on different types of flooring
  • can access small spaces
35
Q

responsibilities before making purchase (5)

A
  1. compare products from different shops
  2. buy from a reliable dealer
  3. ask about hidden costs
  4. ask about return and exchange policy
  5. read warranty and contract
36
Q

responsibilities after making purchase (5)

A
  1. check that you have received the right appliance
  2. inspect the product for defects
  3. read the instruction manual
  4. test the appliance
  5. complete registration card and keep all warranties and receipts
37
Q

debit card

A

immediate electronic transfer from your account to shop’s account

38
Q

electronic fund transfer (EFT)

A

money paid directly from your bank account to shop’s account via the internet, proof of payment required

39
Q

cash on delivery (COD)

A

full cash amount is paid once goods have been delivered

40
Q

cash with order (CWO)

A

cash payment is made when order is placed

41
Q

credit

A

buying something that you can’t afford

42
Q

installment sale

A

deposit is paid, item taken home, balance paid in monthly installment over set period
ownership is transferred once final payment has been made

43
Q

lay-by transaction

A

article is kept by shopkeeper until full purchase price has been paid through regular monthly repayments

44
Q

credit account

A 
products bought on account 
monthly amount to be paid
maximum amount to spend 
goods can be taken home
no interest in goods fully paid for within 30 days
45
Q

bank credit card

A

goods are bought

interest is charged by bank on transactions

46
Q

contractual responsibilities when buying appliances on credit

A
  • sign contract with dealer
  • description of product
  • all costs mentioned
  • amount of deposit and monthly installments
47
Q

5 rights of consumer

A
  1. privacy
  2. information about product and contract
  3. fair and honest dealing
  4. fair value, good quality and safety
  5. to return good with defects
48
Q

5 responsibilities of consumer

A
  1. prompt payments
  2. honest and ethical behaviour and use of products
  3. question quality and price of goods
  4. use goods without disadvantaging others
  5. use good without causing harm to environment
49
Q

5 rights of the seller

A
  1. recover bad debts and receive payment in exchange for goods or services
  2. protection against shoplifters
  3. to advertise
  4. be treated with respect
  5. consumers may not damage goods
50
Q

5 responsibilities of sellers

A
  1. use suitable and understandable language in contacts
  2. comply with requirements of CPA
  3. samples and examples must be made available
  4. inform consumers
  5. reimburse consumers after the return of goods

Consumer Studies (14 decks)

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