Business Planning Flashcards

1
Q

What tools does your company use to ensure you are making a profit?

A
  • Timesheets
  • Resource planners
  • Fee/cost reconciliation tools
  • Project reviews
  • Yearly performance reviews
  • Team meetings
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2
Q

What is benchmarking on a construction project?

A

Estimated performance (often cost) of project is compared to other similar projects - highlights areas of design not offering good value for money or if contractor’s price is in line with wider market

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3
Q

Issues relating to staff turnover?

A
  • Expensive and time consuming to hire and train new staff
  • Turnover can impact team dynamics, productivity and continuity
  • Can lead to poor external reputation
  • Can lose clients
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4
Q

What is an investment appraisal?

A

Assesses whether a business or project would be worthwhile investment in terms of:
1. Rate of return
2. Payback period
3. Net present value

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5
Q

How do you contribute to your company’s goals?

A
  • Sharing knowledge within my team
  • Keeping up to date with new technologies and systems
  • Delivering and exceeding responsibilities
  • Understanding personal / project objectives
  • Bringing in new business
  • Focus on safety
  • Upskilling new and junior team members
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6
Q

What is a joint venture?

A

JV = business arrangement where 2+ parties pool resources to accomplish specific task (.e. new project, business activity)
- Each participant is responsible for profits, losses, costs associated. Venture is own entity separate from participants’ other business interests

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7
Q

What is a working capital?

A
  • Amount available to company for day-to-day use
  • Company ability to meet current liabilities
  • Current assets - current liabilities
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8
Q

What is a Client Account Planning session?

A
  • Review of current workload, resources and fees
  • Involves identification of key client personnel who have influence over job opportunities and identification of who firm should look to build relationships with
  • Review of pipeline opportunities with that client also undertaken
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9
Q

Does your firm produce an annual account?

A
  • Yes, statement of turnover, gross profit, net profit
  • Submitted to Companies House in accordance with Companies Act
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10
Q

Would you be able to interpret and understand an annual account?

A

At a high level to determine basic ratios, however I would seek advice from internal accountants if and when necessary

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11
Q

What do you need to consider when setting up your own practice?

A
  • Making sure I comply with RICS Rules and behaviours set out for firms
  • Register business, apply to HMRC
  • Set up company (+ client) bank accounts
  • Obtain apt PI, run off cover
  • Director and officer liability
  • Building insurance
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12
Q

What is a PESTLE analysis?

A

Political, Economic, Social, Technological, Legal, Environmental factors influencing market conditions
- Way of understanding and reviewing how external forces may impact business

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13
Q

What is a SWOT analysis?

A

Strengths, weaknesses, opportunities threats (related to project / business venture)
- Can be used as basis for business strategy

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14
Q

Objective of Porter’s 5 Forces model?

A

Identifies competitive forces that shape every industry, determining industry’s strengths and weaknesses and barriers to entry
1. Supplier power
2. Buyer power
3. Threat of substitutes
4. Threat of new entrants
5. Competitive rivalry

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15
Q

Examples of fee earning and non fee earning staff?

A
  • Fee earning i.e. QS, PM, architect
  • Non fee earning i.e. business infrastructure, admin, IT technicians
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16
Q

Purpose of an organisation chart?

A
  • Graphical representation of roles, responsibilities and relationship between individuals within organisation
  • Depicts organisation structure overall / can be broken down by smaller business units
17
Q

What is a business plan?

A
  • Document summarising operational and financial objectives of a business
  • Roadmap to success - detailed plans and budgets showing how objectives will be achieved
  • Timescale likely 3-5 yrs min
  • Provides employers common ground to focus upon
18
Q

What’s included in a business plan?

A
  • Executive summary
  • Marketing strategy
  • Vision and mission statements
  • Products and services
  • Management team, personnel, training, resource strategy
  • Financial forecasts
  • Responsibilities, targets
  • SWOT analysis
19
Q

How do companies write a business plan?

A
  • Undertake analysis of market and industry - identify business opportunities, critical success factors
  • Focus resources in developing competences in critical success factors
  • This leads to development of goals and objectives with associated strategies and actions
20
Q

How does business planning ensure profitability?

A
  • Efficient use of resources
  • Establishes communal goal for employees
  • Increaseed expertise, higher standard of service
  • These can motivate better reputation, increased profits
  • KPIs (measuring tools) and appraisals can be aligned with business plan - better results and profitability
  • Reduce wasted resources
21
Q

What are SMART targets / objectives?

A

Smart, Measurable, Achievable, Realistic, Time Related

22
Q

What is meant by a business strategy?

A
  • Outline of company intentions and plans to meet business objectives
  • Defines what a business needs to do to reach its goals, helps guide decision-making process for hiring and resource allocation
23
Q

What is meant by strategic planning?

A

Managerial process - developing and maintaining strategic fit between organisation objectives, resources and changing market opportunities

24
Q

Business strategy vs business planning?

A
  • Strategy = entire organisation - what it produces, where it competes, how it allocates resources. Fundamental choices that affect entire organisation
  • Planning = detailed implementation of bigger picture choices, deals with detailed implementation of specific aspects of overall strategy
25
Q

Business vision statement vs mission statement?

A
  • Vision - focuses on tomorrow - what the organisation wants to ultimately become
  • Mission - focuses on today and what an organisation does to achieve it
26
Q

What is a business model?

A

Plan implemented by company to generate revenue and make profit from operations

27
Q

What might a business model contain?

A
  • Product / service the business believes has value for customer
  • Market niche, main target demographic
  • Expense of bringing product/service to target market
28
Q

How can a business plan help a company in current economic climate?

A
  • Secure additional funding from banks / investors
  • Gain new clients, commissions
  • Focus business priorities and respond to change
  • Budgeting
  • Setting staff targets
  • Support recovery from COVID-19, Brexit / Ukraine impacts
29
Q

What are your firm’s Term of Business?

A

Appointment document between firm and client inc Complaint’s Handling Procedure, additional services provided

30
Q

What is the RICS business plan?

A

2021 - 2022
Incorporating Levitt Report Recommendations
- More open and transparent about institutional operation, decision making, finances
- More effective whistleblowing arrangements
- Senior executive reward arrangements reviewed

Financial priorities:
- Minimise increased costs to subscription levels
- Continued support to profession in recovery from COVID-19
- Utilise surplus cash to pay back furlough monies received via govt Coronavirus Job Retention Scheme
- Reduce RICS’ need to access external financial support (inc reducing funding deficit in closed Final Salary Pension Scheme)