Business objectives and stakeholder objectives 1.5 Flashcards

1
Q

What are business objectives and what is the need and importance

A

Business objectives are aims or targets a business works towards
It is important because:
Gives workers clear goal to work towards and helps motivate
Decisions will be focused on achieving the objective
Can see if business if successful or not by seeing if they achieved the objective

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2
Q

What is aim of business survival

A

When a new business is set up the objective of a businesses main concern will be survival

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3
Q

What is the aim for profit

A

Pay return to owners of business for capital invested

Provide finance for future investments in the business

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4
Q

What is the aim of returning to shareholders

A

Managers set an objective of returning to shareholders to discourage them from selling shares to help managers keep their job. This can be done by increasing profit paid to shareholders

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5
Q

What is the aim of growth

A

Make jobs more secure if business is larger
Increase salaries to manager as the business expands
Help spread risks of the business

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6
Q

What is market share

A

Market share is the percentage of total market sales held by one brand or business.
Example:Amount of tractors sold 100, Company A sold 60 therefore Company A market share is 60 percent

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7
Q

What is the aim of market share

A

Good publicity as they could claim themselves the most popular if they have a higher percentage of market share.
Increase influence over suppliers,Suppliers keen to sell to larger businesses

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8
Q

What is a social enterprise

A

Social enterprises has social objectives as well as an aim to make a profit to reinvest back into a business.

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9
Q

What is the aim of an social enterprise

A

Provide jobs and support for disadvantages groups such as disabled or homeless

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10
Q

What are all the internal stakeholder groups

A

Owners
Workers
Managers

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11
Q

What are the objectives of an Owner

A

Share of the profits so they gain a rate of return on money put into the business
Growth of business so value of investment is increased

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12
Q

What are the objectives of Workers

A

Regular payment for work

Job security-Being able to keep their job for a good amount of time

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13
Q

What are the objectives of managers

A

Growth of business so managers can control a bigger business giving more status and power
High salaries due to the important work that is done

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14
Q

What are the external stakeholder groups

A

Customers
Government
Whole community
Banks

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15
Q

What are the objectives of customers

A

Buying safe and reliable products

Good value for money

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16
Q

What are the objectives of the government

A

Expect all firms to abide by the law

Want business to succeed in its country

17
Q

What are the objectives of a whole community

A

Jobs for working population

Production that does not damage the enviroment

18
Q

What are the objectives of banks

A

Expects business to pay interest and repay capital lent

19
Q

How do stakeholders objectives conflict

A

When one stakeholder objective could be affected by another stakeholder objective
There could be a cheap method of production set up by managers but then cause more pollution for the whole community which is a conflict

20
Q

What are the differences of objectives between public and private sector businesses

A

Public sector main aim is the financial target aimed by government and provide services to public and meet quality targets set by government. Increase and protect employment in certain areas especially poor regions

Private sectors main aim is to make profit and growth of the business. To also provide service to public and increase market share and survival of the business