Business 1.1 Flashcards

1
Q

Market size def

A

Total value of sales in a market over a certain period

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2
Q

Market share def

A

Proportion of the total market the business holds- their sales/ total sales in the market

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3
Q

Benefits of online retailing

A

Costs lower as no physical shop
Customers can order anytime from anywhere
Customers can compare prices

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4
Q

Drawbacks of online retailing

A

More competition as customers can shop around easily
Customers like to see before they buy
Personal details needed to be protected from cyber hacks

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5
Q

4ps of the market

A

Product
Price
Promotion
Place

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6
Q

What is a risk?

A

Probabilities of things going wrong are already planned

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7
Q

What is an uncertainty?

A

Unexpected events- difficult to predict when they happen

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8
Q

Ex of primary research

A

Focus groups, questionnaires or surveys, interviews

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9
Q

Ex of secondary research

A

Government publication’s, internet sources, magazines

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10
Q

What can a market map show?

A

Gaps in the market, closest competitors, how much customers expect to pay
However,
Simplistic
Opinion based

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11
Q

Ways to gain a competitive advantage?

A

Lower costs, innovate, adverting, product differentiation, reliability and quality, good customer service, convenience

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12
Q

EQ for added value

A

Price the product is sold for-cost of making the product
Increase selling price or reduce costs to make the product

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