3.1 Flashcards

1
Q

Adv of evidence based decision making

A

-facts that can be verified making it easier to justify to others
-validated decision-making tools

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2
Q

Dis adv of evidence based decision making

A

-can take long time to reach decision
-different interpretations may be possible
-focusing too heavily on evidence might lead to firm overlooking other decisions

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3
Q

Adv subjective decision making

A

Decisions made quickly
Used when there’s a lack of data

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4
Q

Dis adv subjective decision making

A

Peoples opinion may be wrong/biased
Difficult to justify decision
Don’t fully consider long term consequences

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5
Q

Corporate culture

A

Way that people do things ina firm and the way they expect things done.
Shapes expectations and attitudes of staff

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6
Q

Why id a strong corporate culture good?

A

Employees need less supervision
Increased loyalty
Lower staff turnover and increased motivation

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7
Q

What is a power culture?

A

Centralised structure where decision making is limited to one person or a few people

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8
Q

What is a role culture?

A

Authority is defined by job title
Decisions come from senior managers so employees don’t get a say

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9
Q

Person culture

A

Common in loose organisations of individual workers usually professional partnerships e.g doctors
Objectives are by personal ambitions

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10
Q

Task culture

A

Emphasis on getting tasks done
Gathers small teams for a project then disbands them

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11
Q

Stakeholder

A

Anyone who is affected by a business

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12
Q

4 ethical issues a business may have to deal with

A

Location- e.g labour costs might be cheaper overseas
Suppliers- need consider their ethical stance of suppliers. E.g suppliers exploiting their workers to keep prices low
Bribery and Corruption- some markets bribe people and use corrupt behaviour in order to get business activities approved
Selling tactics- e.g staff persuade customers into signing up for contracts

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13
Q

What is CSR?

A

Corporate social responsibility
Includes going above and beyond what is required by law to help society as a whole
E.g charity work ,community projects

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14
Q

Adv of CSR

A

Improves brand loyalty and attracts new customers through positive publicity
People choose to work for businesses with good CSR records over rivals
Staff morale improves leading to increased motivation

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15
Q

Dis adv of CSR

A

Costs more therefore shareholders may see it as a misuse of funds
Costs passed onto customer sos they will have to pay more

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