Book Part 2

Question 1

Planning

Answer 1

A process that links present actions to future conditions

Question 2

SITAR

Answer 2

Synoptic
Incremental 
Transactive
Advocacy 
Radical

Question 3

This is also known as the rational comprehensive approach and is the dominant tradition and policing

Answer 3

Synoptic planning

Question 4

This model contends that police managers and administrators ”play things safe” and opt to move very slowly and decision making

Answer 4

Incremental model

Question 5

This relies on acquiring face-to-face knowledge of peoples problems and not those of some anonymous groups

Answer 5

Transactive

Question 6

This model rests on the adversarial process of the legal profession and Is usually applied to help the weak and disadvantaged against powerful interests

Answer 6

Advocacy

Question 7

This rests on the notion that planning is most effective when done by lay people on neighborhood committees that know their own problems

Answer 7

Radical

Question 8

This type of planning is based on the assumption things will continue to be as they are and will be business as usual

Answer 8

Inactive planning

Question 9

This is the reaction to problems that have presently occurred and are being addressed or are presently happening and require a response

Answer 9

Reactive planning

Question 10

This is the attempt to change or anticipate events in the future that are likely to occur

Answer 10

Proactive planning

Question 11

This is centered on the future, attempting to predict changes in a larger environment

Answer 11

Preactive planning

Question 12

Four steps of synoptic planning

Answer 12

1. Goal setting
2. Identification of alternatives
3. Evaluation of the means against the end
4. Implementation of decision

Question 13

3 indispensable features of a goal statement

Answer 13

1. Time phased
2. Quantitative
3. Target specific

Question 14

The 5 steps of the Decision Matrix

Answer 14

1. Identify and define the criteria against which all alternatives will be evaluated.
2. Develop the decision matrix
3. Have each member on the planning team score each alternative on all criteria with the points to find on an accompanying scale
4. Compute the total score for each alternative
5. Discuss the higher scoring alternatives and make a selection

Question 15

Five types of plans

Answer 15

1. Administrative or management plans
2. Procedural plans
3. Operational plans
4. Tactical plans
5. Strategic plans

Question 16

6 steps of reflective thinking

Answer 16

1. Identification of the problem
2. Obtaining necessary information
3. Production of possible solutions
4. Evaluation of solutions
5. Selection of a strategy for performance
6. Implementation of the decisions

Question 17

These are the rules and standards governing conduct

Answer 17

Ethics

Question 18

7 Common errors in decision making

Answer 18

1. Cognitive Nearsightedness
2. The assumption that the future will repeat the past
3. Oversimplification
4. Overreliance on one’s own experience
5. Preconceive notion’s/confirmation bias
6. Unwillingness to experiment
7. Reluctance to decide/procrastinate

Question 19

Most police managers prefer a __________ System of communication because they can control it and because it tends to create a record for future reference.

Answer 19

Formal

Question 20

Downward communication

Answer 20

Communication used by management to send orders, directives, goals, policies and so on, to employees at lower levels of the organization

Question 21

5 Types of communication within an organization

Answer 21

1. Job instructor
2. Job rationale
3. Procedures & practices
4. Feedback
5. Indoctrination

Question 22

Order of effectiveness ( from most effective to least effective)

Answer 22

1. Oral and written communication combined
2. Oral communication only
3. Written communication only
4. The bulletin board
5. The organizational grapevine

Question 23

Upward communication

Answer 23

Communication used by lower-level employees

Question 24

Horizontal communication

Answer 24

Communication amongst peers

Question 25

Grapevine

Answer 25

A system of informal information that Meanders across organizational lines

Question 26

3 Factors that should be considered in the process of social media management

Answer 26

1. Selecting the right personal to run the program
2. Having a good understanding of voice and tone
3. The role of the public information officer with the press

Question 27

4 Phases in group interaction

Answer 27

1. Orientation
2. Conflict
3. Emergence
4. Reinforcement

Question 28

What is the nations largest ethnic or racial minority?

Answer 28

Hispanic

Question 29

Born between 1965 in 1980

Answer 29

Generation X

Question 30

Born between 1981 in 1994

Answer 30

Generation Y