Book Flashcards
The 4 parts to successful delegation are ____, _____, _______, _______
Responsibility , authority, instruction, accountability
A supervisor’s 3 sources of influence are ……
Role, reputation and behavior
A standard of conduct for professional and personal behavior based on shared values.
Ethics
Leadership self care had 3 dimensions
Physical, emotional, intellectual
What is the strongest influence in employee behavior
The behavior of managers and supervisors
What are the 3 A’s that define ethics in action
Accountability , awareness, authenticity
A target that defines an outcome to be a achieved
Goal
What are the 3 specific tools that supervisors can use to empower employees
Job enrichment, career growth, mentoring
Generally _____ % of a supervisors job is spend communicating in some form.
80 %
______ focuses on establishing direction, aligning employed based on direction and motives employees to succeed.
Leading
______ Involves planning and budgeting , organizing staffing and problem solving functions
Managing
The real source of authority is ______
The legitimacy of the guiding principles by which the organization lives
Who wrote “ leading people”
Robert Rosen
Leadership self care has 3 dimensions
Physical , intellectual , emotional
What are the 3 A’s that define ethics in action
Accountability , awareness and authenticity
