bias, discrimination, harassment

Question 1

Implicit bias

Answer 1

attitudes, preferences, and beliefs about social
groups that operate OUTSIDE of human awareness or control.

Question 2

Implications of implicit bias in healthcare

Answer 2

-Patient care: positive correlation between bias and lower quality of care
-affected patient-provider interactions, treatment decisions, adherence and outcomes

Question 3

common biases in healthcare

Answer 3

-race and ethnicity
-age
-ability
-sexual orientation
-gender/gender identity
-social worth(social value in society)
-cultural/religious
-obesity

Question 4

List two strategies to reduce implicit bias

Answer 4

-prevent formation(hard): stereotype negation training, counter stereotypes, perspective-taking
-prevent influence: increase awareness of own bias, role-modeling, active bystander training, eliminating negative and stigmatizing patient descriptors

Question 5

most common types of discrimination experienced by
pharmacists

Answer 5

-age
-gender(women more than men)
-race and ethnicity

Question 5

How is implicit bias measured?

Answer 5

-Implicit Association Test(IAT)
-measures unconscious, implicit attitudes

Question 6

What is discrimination?

Answer 6

-the unjust or prejudicial TREATMENT of different categories of
people or things, especially on the grounds of race, age, or sex
-What someone does based on bias

Question 7

What is harassment?

Answer 7

Aggressive pressure or intimidation, can be considered a
form of discrimination

Question 8

Types of harassment

Answer 8

-verbal, emotional, sexual

Question 9

Pharmacist experience of harassment

Answer 9

-race or ethnicity
-sexual
-most commonly from patients and customers

Question 10

Sexual harassment

Answer 10

-unwelcome sexual advances
-unwelcome requests for sexual favors
- unwelcome physical contact of a sexual nature
-unwelcome verbal or physical conduct of a sexual nature

Question 11

What is Quid Pro Quo sexual harassment

Answer 11

-this for that
-Sexual bribery or coercion when a
superior bases employment decisions
on the rejection of or submission to
sexual demands

Question 12

Hostile work enviorment sexual harassment

Answer 12

Sexual harassment that creates an
environment that violates a person’s
civil rights by subjecting him or her to
unwelcome sexual conduct (usually on
a regular basis) that interferes with the
person’s work

Question 13

Enabling environment

Answer 13

-where sexual harassment is more likely to occur
-male dominate, organizational tolerance, hierarchical relationships, isolated training enviorments

Question 14

Sexual harassment of pharmacy staff

Answer 14

-patients main source of harassing behavior
-co-workers

Question 15

Retaliation

Answer 15

An adverse action taken against an individual in response to, motivated by,
or in connection with someone’s opposition of sex discrimination, sexual
harassment, or sexual violence