BCM: Methods to Change Organsiations

Question 1

Leaders reinterpret and relabel
processes in organization, create
meaning through dialogue, and
model and redirect change.
Used for continuous change,
including culture change

Answer 1

Sense making

Question 2

Assessing of organizational
structures and employees’ beliefs
and attitudes, desired outcomes and
readiness to take action, using
surveys and other methods.
Methods appropriate to
organizational characteristics, for
example, size and information
technology. Will often include
feedback and consciousness raising.

Answer 2

Organsiational diagnosis and feedback

Question 3

Grouping development activities
based on the values of human
potential, participation, and
development.
Compatible with the culture.

Answer 3

Team building and human relations training

Question 4

Change organizational elements
such as formal statements of
organizational philosophy,
communication flow, reward
systems, job descriptions, and lines
of authority.
Management authority and
agreement.

Answer 4

Structural redesign

Question 5

Increase stakeholder power,
legitimacy, and urgency, often by
forming coalitions and using
community development and social
action to change an organization’s
policies.
The focal organization perceives that
the external organization or group is
one of its stakeholders.

Answer 5

Increasing stakeholder influence