Basic Change-Management Best Practices

Question 1

Change management

Answer 1

Request form.
Date and time of the change.
Scope of the change.
Purpose of the change.
Affected systems and impact: Impact analysis.
Risk analysis: Risk level.
Change-board approvals.
End-user acceptance.

Question 2

Documented business processes

Answer 2

-Responsible staff member (training and communication plan):
-Sandbox testing:
-Rollback plan:

Question 3

What is a training and communication plan?

Answer 3

a strategy that ensures that training and information are delivered to the right people at the right time.

Question 4

What is sandbox testing?

Answer 4

a security practice that involves running code or applications in an isolated environment, called a sandbox, to test their behavior without affecting the system or platform.

Question 5

What is a rollback plan?

Answer 5

a set of procedures that outlines how to revert a system or process to a previous state if changes cause issues.