Administrative SOP Flashcards
It will be appropriate to address the officers by their ___, followed by their _____.
rank , last name
When the Fire Chief is present with any Chief Officer, he/she will be addressed as _____ and the correct title will be used for other Chief Officers
Chief
Employees will first bring questions, problems, or issues to the attention of their _______.
immediate supervisor
______ issues may be submitted directly to the Human Resources Department according to current City Policy.
Equal Employment Opportunity (EEO)
Such suspensions may continue until the acquittal or conviction of such employee or until _____ days has elapsed.
90
An additional ____ days shall be granted at the written request of the employee or his/her attorney.
90
Code of Conduct: This written request must be received by the Director of HR within the _____ day period prior to the expiration of the initial ninety (90) day period.
10
Absence without approved leave in excess of ____ work days shall constitute abandonment of employment and will result in immediate termination.
3
Employees should never allow or cause the unauthorized release of any privileged or confidential information or release of work products without the expressed approval of the _____ or his/her designee.
Fire Chief
Failure of an employee to notify the Fire Chief or his/her designee in writing within ____ working day of an arrest for a felony or misdemeanor while in an on-duty or off duty status.
1
All equipment will be marked with the employee’s _______ for identification purposes.
equipment number
To prevent deterioration of the bunker gear from UV light, lights in the storage rooms will be turned off except:
when personnel are accessing bunker gear
Per NFPA 1851, bunker gear is to be cleaned ______ and when ______.
twice annually , obviously soiled
Employees should refer all reporters to the designated ______, _____, and/or ______.
City PIO, Shift Battalion Chief, IC
If the City’s PIO is not available, _____, and/or _____ will designate an officer to perform this function as soon as possible.
Shift Battalion Chief, IC
Anyone with a public records request should be directed to the office of the ______.
City Clerk
The media will be referred to the _____ or ______ for the release of names of any deceased persons.
Police Department or Fire Prevention Bureau
The PIO or IC may allow the media access inside of the restricted zone, provided that:
- Their presence does not hamper operations or investigations.
- The owner of any private property does not protest.
- Proper ID is provided.
- The safety of all persons is ensured.
Any active duty fire personnel who suffer an event or series of events that result in his or her death WHILE ON DUTY:
Type I - Line of Duty Death
Any active fire personnel who suffer an event or series of events that result in his or her death WHILE OFF DUTY:
Type II - Active Duty Death
A member who has retired in GOOD STANDING and suffers an event or series of events that results in his or her death:
Type III - Past Member’s Death
An individual who has served in some capacity with the department and suffers an event or series of events that results in his or her death. (i.e. Commisioner, Active Duty Member of another FD, Active Duty WPBPD, Emergency Operator, etc.) :
Type IV - Affiliate of the Department
A NON-FIREFIGHTING INDIVIDUAL who through employment, professional or emotional ties, suffers an event or series or events that result in his or her death. This may be an individual that, for their contribution to the department or the fire service, the department wishes to pay a special tribute; or an immediate relative of an employee:
Type V - Non-Firefighting Individual Honored by the Department
All uniformed personnel will be dressed in Class ___ uniform for funerals/memorial services:
A
This form of honor is reserved for Line Of Duty and Active Duty deaths:
Formal Service (I & II)
Bagpipe rendition of ______ will be played for Formal Services:
“Amazing Grace”
This form of honor is reserved for a past member, affiliate of the department, and non-firefighting individual honored by the department:
Non-Formal Service (III, IV, & V)
This form of honor is reserved for past members, affiliates of the department, and individuals honored by the department:
Representative Service (III, IV, & V)
When notification of a Fire Service related death is received by the department, the ____, _____, _____, and the _____ will be notified.
Fire Chief, Assistant Chiefs, On duty Battalion Chief, and Honor Guard Commander
Upon the Notification of a Fire Service Death: The American flags flying at all WPBFR stations shall be brought to half-staff and shall remain until at least ____ hours the day of the funeral or memorial service:
1700
Badges of all personnel will be shrouded by placing a ____ to ____ inch piece of black material horizontally around the badge at its midpoint:
1/2” to 3/4”
Badge shrouds shall remain in place for a _____ day mourning period.
30
Memorial Services: The ______, through Fire Admin. will ensure that an American flag is provided:
Honor Guard
To assume the position of “ATTENTION”, bring the heels together smartly so that the heels are on the same line with the toes pointing out equally, forming an angle of ___ degrees.
45
“Parade Rest” is commanded from the position of _____ only.
“Attention”
On the command of execution (“REST”) move the left foot ____ inches to the left of the right foot:
10
The commands: “Stand at ease,” “At ease”, or “Rest” may be commanded from the position of ____.
“Parade Rest”
The hand solute is a one-count movement.
True
A DIRECTIVE that orders one or more persons, either by name(s) or by class/group to take some specific action(s):
Memorandum
All memos shall be initiated by a _____ or higher and must be submitted to the Fire Chief via the chain or command for approval.
Captain
These are published FOR THE GENERAL KNOWLEDGE of the recipients:
Informational Bulletins
Informational Bulletins may be initiated by any department member.
True
The recommendations, for Safety Bulletins, shall be submitted to the ______ Captain who will review it with the appropriate staff.
Training & Safety
Official Bulletin Boards: No material will be removed by anyone other than the _____.
Company Officer
Routine relief will be accomplished between the hours of _____ and _____.
0700 and 0800
Personnel will not be considered on-duty until these procedures have been completed:
- Employee will place their PPE with accountability tags on the apparatus in assigned position
- Any other forms required by policy will be completed.
Employees will not depart until properly relieved, unless told to do so by the ______.
Company officer
Any unusual circumstances relating to Fire Rescue operations will be reported, in writing, by all personnel with knowledge of the incident to the _______, via the Chain of Command.
Assistant Chief of Operations
Reports of Unusual Circumstances documentation shall contain:
- What happened
- What actions were taken
- All witnesses to the event
Citizen Complaint: Should further action be required, the officer shall forward a preliminary report along with the initiating officers Informal Inquiry Tracking Sheet to the ______, ______, or _______ as appropriate.
EMS Chief, Assistant Chief of OPS, or Medical Director
Each suppression unit will have an inventory of _____ smoke detectors and an adequate supply of smoke alarm registration forms.
3
Structures which consist of ____ or more units in one building are required to have hard wired detectors.
3
Smoke alarm inventory will be maintained by the _______.
Fire Prevention Bureau
Narratives shall be written in standard case, not in all capitals.
True
NFIRS: Narrative sections will be signed by typing the author’s ______ followed by their three digit FD equipment number.
last name
NFIRS: In general, “ownership” of the report rests with the first _____, or with the last regular unit departing the scene.
Incident Commander
NFIRS: All motor vehicle incidents shall include the law enforcement agencies ______ in the narrative section.
incident number
The Insurance Services Office (ISO) requires a minimum of _____ hours of company level training for each member per month.
20
Working an average of nine (9) shifts each month, each member should receive an average of _____ hours of documented training per day.
2.25
The most common activities requiring documentation in Firehouse are:
- Pub Eds
- Pre-Incident Planning
- Apparatus Maintenance & Inspection
- Physical Fitness
- Station Events
Units traveling in tandem as a ______ assignment shall be considered a single unit and only one report shall be required.
task force
A _____ is defined as a call in which our units were canceled prior to any unit arriving.
Canceled Call
Canceled Calls: When this occurs, the ______ will complete a “short from.”
FIRST DUE ARRIVING UNIT
The extrication time, as well as the time the patient was removed, will be documented on the medical report.
True
The original copies of EKG strips will remain with the ER and should have the following information on it:
- Patient’s name
- Date
- Incident Number
Whenever patient contact is made, regardless of whether care is rendered or not, the following information will be obtained and documented in the EMS report:
- Patient’s name
- Age
- Date of Birth
- Refusal Forms
When dealing with patients with multiple medications, please list the top ____ (or fewer) which are pertinent to the pt’s history.
5
State law requires that a completed medical report be available within ____ hours of an incident.
24
A minimum of ___ sets of vital signs are required on all calls requiring transport; they need to be documented approximately every ___ minutes during transport.
2 , 5
EMT’s may complete and sign BLS and “dry run” reports.
True
When the Officer is not a “released” medic the next ranking paramedic will sign all reports.
True
Only a guardian or an adult relative can sign a release for a minor.
True
Any NON-JUDICIAL hearing which may result in the recommendation, approval, or order of disciplinary action against, or suspension of, or termination of a firefighter.
Administrative Proceeding
A MEETING by supervisory or management personnel with a firefighter about whom an allegation of misconduct has come to their attention.
Informal Inquiry
An INVESTIGATION ordered by supervisory personnel during which the questioning of a firefighter is conducted for purpose of gathering evidence of misconduct or wrong doing.
Formal Investigation
The QUESTIONING of a firefighter in connection with a formal investigation or administrative proceeding, this does not include questioning during the course of arbitration or civil service proceedings.
Interrogation
The firefighter must also be informed of the names of the complainants.
True
Obtaining representation (Union) is the responsibility of the ____.
employee
In situations in which a ____ request has been made, i.e. , the employee has requested representation.
Weingarten
Whenever a change in contact information occurs, the individual will notify the department upon _______.
returning to work
A Post Office Box Number WILL NOT be accepted in lieu of the employee’s home address.
True
In accordance to the Department’s Hurricane Plan, all personnel shall verify their contact info by ____ of each year.
May 15th
All on duty injuries must be reported to the _______.
Battalion Chief
Injuries that occur during an incident will require the completion of the Firefighter Casualty Report in ______.
NFIRS
MINOR INJURIES: If the employee later decides to seek medical treatment, he/she must contact ________ for a referral.
Risk Management
DISEASE EXPOSURE: The ______ will assist the Battalion Chief in this process, if necessary.
Designated Infection Control Officer (DICO)
______ shall administer the promotional processes.
Human Resources
A list of all non-West Palm Beach published and copywriter resource study material for a given promotional process shall be posted in all Fire Rescue facilities no less than ____ days prior to the test date.
90
The application period shall close approximately _____ days following the posting of the promotional announcement.
45
Beginning _____ days prior to the written exam, each candidate MUST, in person, obtain a complete application packet from Fire Rescue Administration and follow all written instructions listed in the packet.
90
The city will make special testing arrangements to candidates who cannot appear at the regular test site due to:
- Official city business
- Approved bereavement leave requiring travel outside Palm Beach County
- A health emergency involving an employee’s immediate family requiring travel outside PBC
- Military Duty issues
Candidates may only attend ____ review session.
one
Within ___ business days of the second review session the SME panel shall consider all claims of error and shall render their decision, which shall be final and binding and shall not be subject to the grievance procedure.
10
HR shall post by name in each Fire Rescue facility, the preliminary results of those candidates that have passed the examination within ____ business days of receipt of the SME protest review.
5
D/E Testing: Candidates shall wear a Fire Rescue Class ___ uniform, to the behavioral/practical assessment.
C
LT & CPT Testing: The assessment process shall be completed within ____ business days after posting of the final written examination results.
15
D/E candidates will be given the opportunity to formulate a challenge immediately after their behavioral/practical assessment is over.
True
Employees who are late or no show/no call after ____ hours are considered AWOL and are subject to disciplinary action.
3
Paid absence taken for the death of a qualifying family member.
Bereavement Leave (BL)
Paid time off in lieu of overtime for time worked in excess of he normal working hours.
Compensatory Time (CT)
Leave WITH PAY granted to an employee who sustains an injury or incurs an illness arising out of and in the course of employment with the City and is compensable under the Workers’ Comp Law of the State of Florida.
Duty Disability Leave (DDL)
Earned by conversion of Sick Leave.
Earned Personal Leave (EPL)
Available for an unforeseen emergency (not for employee or immediate family illness/injury) when approved by the department director.
Emergency Absence (EA)
Unpaid or applicable paid leave for specific medical and family reasons.
FMLA
Kelly days are defined as ____ unpaid day off for platoon personnel in each ___ week cycle.
1 , 3
Military Leave For Active Duty: Employees will receive full pay for the first ____ working days and may be eligible for a city paid supplement thereafter, if approved by the City Commission.
30
Paid time off from work that is NOT CHARGED against an employee’s accused leave balance.
Non-Chargeable Leave (NCL)
Approved time off, with pay, due to an incapacitating illness (or injury) to the employee or an immediate family member.
Sick Leave With Pay (SL)
Time off WITHOUT pay due to an incapacitating illness or injury.
Sick With Out Pay (EWOL)
Military Leave for training is available for ____ days per calendar year.
17
The member must have a minimum of ___ hours of sick leave accrual to Exchange Time.
48
For any exchange of time which allows an employee to be off duty more than ___ consecutive calendar days (scheduled vacations excluded) the employee must submit a written request to their shift battalion chief for approval.
11
Exchange of time must be requested in Telestaff by the working employee before _____ of the prior shift.
1700
NO THIRD PARY EXCHANGES ARE PERMITTED.
True
Personnel reporting for sick leave must advise the on-duty Battalion Chief after ____ hours and no later than _____ hours on the morning of their assigned shift.
0600 , 0659
A reported sick leave may be requested the evening before. Contact should not be made later than ____ hours.
2130
Time off because of illness will be charged on a ____ hour basis and shall be rounded to the nearest ____ hour.
1/4 , 1/4
A period of either anticipated sick/recovery time, or any unexpected illness in excess of ___ days may qualify for FMLA.
3
Unscheduled Leave Request: The employee or the stand by must contact the Battalion Chief after ____ to confirm the approval or denial of the request.
0700
Kelly Day selection will be distributed by the first week of _____ each year.
October
Kelly Day selections are to be completed by the first ____ in November each year.
Monday
The new Kelly Day cycle will start with the beginning of the first full 21 day cycle after ______.
January 1
One Kelly Day will be assigned every ____ shift during each twenty-one day cycle.
7th
An operational platoon works ___ 24 hour shifts in a three week (21 day) cycle.
7
There will be no more than ____ Officers on Kelly Day at the same time.
3
There will be no more than ___ Driver/Engineers on Kelly Day at the same time.
2
The annual vacation schedule will be distributed by the first week of October.
True
Vacation selections will be completed by the third ____ in November of each year.
Monday
Only ___ Lieutenants may be off in the same vacation period.
2
Only ___ Captains my be off in the same vacation period.
2
Only ____ Driver/Engineers may be off in the same vacation period.
2
Individuals MAY NOT split when an entire 12 day vacation selection is made.
Ture
Vacation selection will consist of either a ___, ___, or ___ day selection.
5, 6, 12
Verification Of Need may be required for emergency absences in excess of ___ hours for all personnel, or if requested by the supervisor.
6
The original version of the Medical Verification must be provided within ____ days upon return to work.
30
Medical Verification received later than ___ days, may only be considered by the Fire Chief.
30
Sick leave is considered excessive or abusive when a SHIFT employee utilizes more than ____ hours during a calendar year without medical verification.
96
Sick leave is considered excessive or abusive when a STAFF employee utilizes more than ___ hours during a calendar year without medical verification.
48
Sick leave is considered excessive or abusive when a SHIFT employee utilizes more than ____ consecutive sick days (48 hours) without medical verification.
2
