Admin 201_12

Question 1

What action can the recipient of a shared note perform in Lightning Experience and Salesforce Classic? 	
	A. Create note
	B. Delete note
	C. Edit note
	D. View note

Answer 1

D Instrux are given in documentation on how to set up a shared note in Classic only. Presumably there is some limitation in Lightning.

Question 2

What is a capability of Sharing Settings for Files attached to records in Salesforce Classic?	
	A. Access can be set to Viewer Only
	B. Access can be set to Read Only
	C. Access can be set to Edit Only
	D. Access can be set to Set By Record

Answer 2

D

Question 3

Which of the following is mandatory when creating a new record type for Accounts so that it is available for use?
A. Create a description for the new Record Type
B. Enable the Record Type for all the Profiles that need access to it
C. Add the new Record Type to the Account Record Type picklist so that users can select it when creating an Account
D. Update field-level security to accommodate the new fields included with the Account Record Type

Answer 3

B

Question 4

Which two components can be added to a Lightning Page built with the Lightning App Builder?	
	A. Social View
	B. Flow
	C. Chatter Feed
	D. Related Records

Answer 4

B,C

X
X
There is a component Related Record, but not Related Records (plural).

Question 5

Which of the following objects have a direct relationship to Accounts? (Choose 3)	
	A. Case
	B. Contact
	C. Opportunity
	D. Lead
	E. Campaign

Answer 5

A,B,C In other words, for which of the objects below will you find a related list on an Account record?
X
X
X
Leads get converted into Accounts/Contacts/Opptys - they do not actually have a relationship to Accounts
Campaigns relate to Contacts and Leads, but not to Accounts.

Question 6

Which two field properties when configured correctly ensure unique data is inputed into specific fields?	
	A. Required
	B. Unique
	C. Rich text
	D. Field set

Answer 6

A,B i.e., this would be for an external ID
X Yes, “ensures” = required field
X

distractor

Question 7

What 3 actions can lead to invalid data but can be prevented with a validation rule?

a. Editing records
b. Submitting records using web-to-lead
c. Importing records
d. Deleting records
e. Creating new records

Answer 7

A,B,C
X
X
X

Question 8

A system administrator is attempting to delete a custom field but cannot. What might be the cause?

a. The field is a child object
b. The field is associated with an assignment rule
c. A workflow field update is associated with that particular field
d. The field is associated with a validation rule.

Answer 8

C

X

Question 9

How can a system administrator display a custom field’s value from a parent on the child object?

a. Custom field update
b. Clone custom field across multiple objects
c. Using a cross-object formula field
d. Validation rule across multiple objects

Answer 9

C	How about a lookup?
	Doesn't mean anything
	Ugh, you don't *clone* fields
X	
	Yah right

Question 10

What are two capabilities of Chatter Questions? Choose 2 answers
A. View a list of Questions in Questions tab
B. Incorporate Chatter Questions into Self-service Communities
C. Receive alerts when answers are posted
D. Create cases from Questions in Chatter

Answer 10

B,D

X

X This is called, “Question to Case”: https://help.salesforce.com/apex/HTViewHelpDoc?id=questions_qtc_overview.htm&language=en_US