Admin 201_11

Question 1

What is a capability of Collaborative Forecasts? (Choose two)
A. Forecast using custom fiscal years
B. Manually share forecast data with other Users
C. Display overlay splits in the Forecast
D. Forecast on custom Opportunity currency fields

Answer 1

C,D
Spring ‘16 Release on you CAN do this. So not sure how the question will change. https://releasenotes.docs.salesforce.com/en-us/spring16/release-notes/rn_sales_forecasts_cfy_support.htm

X
X You can forecast on custom currency fields on opportunities. For example, your sales teams might use a custom field such as Margin, Monthly Recurring Revenue, Annual Contract Value, or any other currency field that your organization requires. –https://help.salesforce.com/HTViewHelpDoc?id=forecasts3_understanding_custom_field_forecasts.htm&language=en_US

Question 2

What is a capability of Chatter Groups? (Choose two)
A. Chatter group owners can write a group description of any length.
B. Administrators can assign non-unique names to any Chatter group.
C. Administrators can choose which custom object records can be added to groups.
D. Chatter group owners can edit other users’ post in groups they own.

Answer 2

C,D

X
X Note this differentiates from users who cannot edit per se.

Question 3

What can a service representative do using macros? (Choose two)
A. Automatically post responses to social networks such as Twitter and Facebook.
B. Automatically run bulk macros on records from more than one object list view at a time.
C. Automatically attach relevant articles to a Case based on a keyword search.
D. Automatically create a report to track customer support issues by type.

Answer 3

A,C http://rajeshsmsl-salesforce.blogspot.com/2015/07/summer-15-salesforce-admin-201.html
X
https://help.salesforce.com/apex/HTViewHelpDoc?id=macros_def_bulk_macros.htm&language=th
X

Question 4

What is a true statement about report charts in the Salesforce Console for Service? (Choose two)
A. Report charts in the sidebar are visible to anyone with access to the console.
B. Report charts can be added to a standard or custom object in the console.
C. Report charts from joined and tabular reports can be added to the console.
D. Report charts must be added to the page layout to show up in the console.

Answer 4

B,D

X

X

Question 5

What is a capability of Chatter Files? (Choose two)
A. Files can be synced from Chatter to a folder in a local directory.
B. Users can use @mentions to share files in content libraries.
C. Private content may only be shared in private Chatter groups.
D. All content files from Content Libraries can be synced in Chatter.

Answer 5

A,D
X
@mentions work for chatter NOT libraries

X

Question 6

What is a capability of Chatter Feed post editing? (Choose two)
A. Group owners can edit system-generated posts in Chatter groups.
B. Record owners can see previous versions of an edited post.
C. Record owners can edit other users’ posts on records they own.
D. Users can edit the text of their own Chatter posts.

Answer 6

C,D

X
X

Question 7

Which are valid settings for the Org-Wide Default on Accounts? (Choose three)	
	A. Private
	B. Public Read Only
	C. Private Read Only
	D. Public Read/Write
	E. Private Read/Write

Answer 7

A,B,D On the actual exam, it’s cast as a single-choice answer out of three or four possibilities
X
X

X

Question 8

Which records are automatically synced for Users using Mobile Lite?	
	A. Recently viewed Accounts
	B. Accounts the User owns
	C. Accounts edited in the last 30 days
	D. Account manually flagged for sync

Answer 8

A https://help.salesforce.com/apex/HTViewSolution?id=000171355&language=en_US
X

It's 5 days back and 30 days FORWARD in calendar. so not this answer

Question 9

What is a capability of Advanced Setup Search? (Choose two)
A. Bookmark specific items listed in the Setup Search results
B. Enter search criteria using wildcard characters, such as an asterisk (*)
C. Search for individual Setup items, such as workflow rules, by name
D. See which object an item is associated with in the Setup search results

Answer 9

C,D

X
X

Question 10

Describe an enhancement to Chatter posts. Choose 3 answers.
A. A User can view a post they have muted from the Muted filter
B. A User can mute a post so that it no longer appears on their Chatter feed
C. A user can view a list of people who have muted the same post
D. A user can mute all future posts from a specific user in a group
E. A user can format a Chatter post using the rich text editor

Answer 10

X
X

X “Users can format text posts, questions, and posts with link or file attachments. The text can include @mention, topics, and emoticons. For more information, see Format Posts with Rich Text.”

Question 11

What is an enhancement to working with records in Chatter Groups? Choose 2 answers.
A. Group Records are visible to all members of that group
B. When a group is @mentioned on a record, that record becomes a Group Record
C. When a record is @mentioned on a group, that record becomes a Group Record
D. Group Records are displayed in the groups related lists

Answer 11

No, “only users with sharing access to the record can view the record”
X
No, you can’t @mention records– only people or groups
X “@mention a group on a record feed, then the record displays in the group records related list in the group” - this is saying the same thing

Question 12

What is an enhancement to Salesforce Files? Choose 2 answers.
A. A user can upload files from the Files related list on standard objects only
B. A file owner can freeze a file to prevent additional shares on the file
C. An administrator can control whether users can upload files from Salesforce
D. An administrator can control whether users can upload files from their computer

Answer 12

X “Now you can freeze the sharing of a file in its current state, preventing new shares without removing any existing shares. This feature is available in Salesforce Classic only.”
X “Now you can control whether users can select files from Salesforce or only upload files in Chatter feed posts.”

Question 13

By default, which users have access to Lightning Experience once it has been enabled?
A. Only users with the Sales user permission
B. All users in the Salesforce organization
C. Only users with the System Administrator profile
D. All users with Standard Salesforce profiles

Answer 13

X “By default, the “Lightning Experience User” permission is automatically enabled for all users with a standard Salesforce profile.”

Question 14

In a Salesforce organization using state and country picklists, what feature allows a Lightning Experience user to choose the correct address when entering information in a standard address field?
A Lookups for standard address fields
B. Contact lookup for address fields on custom objects
C. Auto-completion for custom address fields
D. Auto-completion for standard address fields

Answer 14

X “If your organization has state and country picklists enabled, standard address fields now include auto-completion. This saves users from having to manually enter addresses. While entering text in standard address fields, users can select from possible matches in a picklist.”

Question 15

What is an enhancement to Process Builder? Choose 2 answers.
A. More than one schedule can be enabled for a single action
B. Administrators receive an email when a process completes successfully
C. Process criteria can be evaluated at a specific time of day
D. Administrators receive a fault email when a process fails due to user inactivity

Answer 15

X “You’re no longer limited to just one schedule when you configure time-dependent actions in the Process Builder”

X “Admins Notified When Processes Fail to Resume Due to Inactive Owner: With this release, the process admin receives a fault email with details about what happened…”

Question 16

What feature gives an administrator a one-page view of how well the org meets Salesforce security standards?	
	A. Security Monitor
	B. Standards Report
	C. Health Monitor
	D. Health Check

Answer 16

X

Question 17

1. When an answer is posted in Chatter Questions, what two personas can select the best answer for a question? Choose 2 answers
   A. Moderator
   B. Subject Matter Experts
   C. Person who asked the question
   D. Members of the group or community where the question was posted

Answer 17

This hasn’t changed; why is it on the maintenance exam?
X

X

Question 18

When an identity verification method is added to a user's account, what confirms this action?	
	A. User receives on-screen prompt
	B. User is awarded a badge
	C. User gets an email 
	D. User is assigned a task

Answer 18

X This is just one of four possibilities; see https://help.salesforce.com/apex/HTViewHelpDoc?id=security_overview_2fa.htm&language=en_US

Question 19

What are two capabilities of process builder? Choose 2 answers	
	A. Calling Apex code
	B. Single if/then statement
	C. Multiple if/then statements
	D. Sending outbound messages

Answer 19

“The capabilities of process builder (which appears to have been rebranded as “Lightning Process Builder”) are:
· Create a record
· Update any related record—not just the record or its parent
· Use a quick action to create a record, update a record, or log a call
· Launch a flow—you can’t schedule this action with workflow
· Send an email
· Post to Chatter
· Submit for approval
· Call Apex code
Note: “process builder does not support outbound messages”
https://help.salesforce.com/HTViewHelpDoc?id=process_overview.htm”
X

X

Question 20

Sales representatives at Universal Containers require approval for large discounts on opportunities and sales management to automate the submission once the opportunity reaches the "Negotiation" stage. What two features can an administrator use to meet this requirement? Choose 2 answers	
	A. Process Builder
	B. Visual Workflow
	C. Approvals
	D. Workflow

Answer 20

Need to research why C. Approvals is not a correct answer
X see above list of process builder capabilities
X see above list of process builder capabilities
This did not appear to be a correct answer based on exam results