9 - Project Resources Mangement Flashcards

1
Q

Once the project is done, either the team moves onto other assignments as a unit, or the project team is disbanded and individual team members go on to other work.

A

Adjourning

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2
Q

Project management team members may have authority over other project team members, may have the ability to make decisions, and perhaps even sign approvals for project work and purchases

A

Authority power

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3
Q

The project manager has the authority to discipline the project team members. This is also known as penalty power.

A

Coercive power

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4
Q

This approach confronts the problem head-on and is the preferred method of conflict resolution. Multiple viewpoints and perspectives contribute to the solution.

A

Collaborate/Problem solving

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5
Q

Contracts and agreements with unions or other employee groups may serve as constraints on the project.

A

Collective bargaining agreement constraints

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6
Q

This attribute defines what talents, skills, and capabilities are needed to complete the project work.

A

Competency

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7
Q

This approach requires that both parties give up something.

A

Compromising

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8
Q

This theory states that people will behave based on what they expect as a result of their behavior. In other words, people will work in relation to the expected reward.

A

Vroom’s Expectancy Theory

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9
Q

The project manager’s authority comes both from experience with the technology the project focuses on and from expertise in managing projects

A

Expert power

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10
Q

The person with the power makes the decision.

A

Forcing power

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11
Q

The project manager has been assigned the role of project manager by senior management and is in charge of the project.

A

Formal power

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12
Q

The project team meets and learns about their roles and responsibilities on the project. Little interaction among the project team happens in this stage as the team is learning about the project and project manager.

A

Forming

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13
Q

There are hygiene agents and motivating agents. Hygiene agents are expectations for employment:
paycheck, insurance, safe working environment. Motivating agents are motivators for employees
such as bonuses, career advancement, opportunity to grow. Hygiene agents will not motivate, but
their absence will de-motivate.

A

Herzberg’s Theory of Motivation

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14
Q

A chart showing the relationship between superior and subordinate employees, groups, disciplines, and even departments.

A

Hierarchical organizational chart

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15
Q

A logbook of the issues the project team has identified and dates as to when the issues must be resolved by. This may also include team members or stakeholders who are responsible for finding a solution to the identified issues.

A

Issue log

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16
Q

______ believed that we have five needs; we’re on a quest to satisfy these needs. The needs are,
from the bottom up:
1. Physiological. We need air, food, clothing, and shelter.
2. Safety. We need safety and security.
3. Social. We need friends, approval, and love.
4. Esteem. We need respect, appreciation, and approval.
5. Self-actualization. We need personal growth, knowledge, and fulfillment

A

Maslow’s Hierarchy of Needs

17
Q

Theory which states our needs are acquired and developed by our experiences over time. All people are, according to this theory, driven by one of three needs: achievement, affiliation, or power.

A

McClelland’s Theory of Needs

18
Q

Theory that states management views workers in the Y category as competent and self-led and workers in the X category as incompetent and needing to be micromanaged.

A

McGregor’s Theory of X and Y

19
Q

A method to rate potential project team members based on criteria such as education, experience, skills, knowledge, and more.

A

Multicriteria Decision Analysis

20
Q

Project team members go about getting the project work, begin to rely on one another, and generally complete their project assignments.

A

Norming

21
Q

Traditional chart that depicts how the organization is broken down by department and disciplines. This chart is sometimes called the organizational breakdown structure (OBS) and is arranged by departments, units, or teams.

A

Organization chart

22
Q

Theory is based on the participative management style of the Japanese. This theory states that workers are motivated by a sense of commitment, opportunity, and advancement.

A

Ouchi’s Theory Z

23
Q

If a project team can reach the this stage of team development, they trust one another, work well together, and issues and problems get resolved quickly and effectively.

A

Performing

24
Q

The hidden goals, personal agendas, and alliances among the project team members and the stakeholders.

A

Political interfaces

25
Q

This is a matrix chart that only uses the activities of responsible, accountable, consult, and inform.

A

RACI chart

26
Q

The project team personally knows the project manager. This can also mean that the project manager refers to the person who assigned him the position.

A

Referent power

27
Q

This hierarchical chart can decompose the project by the type of resources used throughout it.

A

Resource breakdown structure (RBS)

28
Q

This chart shows the correlation between project team members and the work they’ve been assigned to complete.

A

Responsibility assignment matrix (RAM)

29
Q

The work that a role performs.

A

Responsibility

30
Q

This plan defines staff acquisition, the timetable for staff acquisition, the staff release plan, training needs for the project team, any organizational compliance issues, rewards and recognition, and safety concerns for the project team doing the project work.

A

Resource management plan

31
Q

The project manager has the authority to reward the project team

A

Reward

32
Q

This denotes what a person is specifically responsible for in a project. These are usually tied to job titles, such as network engineer, mechanical engineer, and electrician.

A

Role

33
Q

This approach _____ out the conflict by minimizing the perceived size of the problem. It is a temporary solution, but can calm team relations and boisterous discussions.

A

Smoothing

34
Q

The project team struggles for project positions, leadership, and project direction. The project team can become hostile toward the project leader, challenge ideas, and try to establish and claim positions about the project work. The amount of debate and fury can vary depending on if the project team is willing to work together, the nature of the project, and the control of the project manager

A

Storming

35
Q

The project team identifies the disciplines and specialties that the project will require to complete the project scope statement. These are the resources that will be doing the project work.

A

Technical interfaces

36
Q

This conflict resolution method sees one side of the argument walking away from the problem, usually in disgust.

A

Withdrawal

37
Q

All opinions are formed by one component. A great engineer doesn’t always make a great project
manager.

A

Halo Effect