9 Project Resource Management Flashcards
Project Resource Management: Overview
Stakeholders who make up the project team
Team resources - varied skill sets, assigned part or full time, added/removed from project as it progresses
Project Resource Management: Key Concepts
PM should be a leader and manager
Engage the team members to help with planning and decision making (^motivation with more involvement)
PM to develop team skills and competencies
Team influences: environment, geographical, communications, org. change man.
Project Resource Management: Emerging Trends
Collaboration and empowering Resource Management Methods: lean management, just in time manufacturing, Kaizen, total productive maintenance, theory of constrains Emotional Intelligence Self-organizing team Virtual teams/distributed teams
Project Resource Management: Processes
Plan Resource Management P Estimate Activity Resources P Acquire Resources E Develop Team E Manage Team E Control Resources M
Plan Resource Management: Inputs
Project Charter Project Management Plan - Quality management -scope baseline Project Documents - project schedule - requirements documentation - risk register - stakeholder register EEF/OPA
Plan Resource Management: T/T
EJ Data representation -hierarchical charts - responsibility assignment matrix - text-oriented formats Organizational theory Meetings
Plan Resource Management: Outputs
Resource management plan - identification of resources - acquiring resources - roles and responsibilities --> responsibility - assigned duties and work --> competence - skill and capacity Project organization charts Project team resource management Training Team Development Resource Control Recognition plan Team Charter Project Documents updates
Three types of data representation:
Hierarchical charts(WBS, work pkg; OBS, org chart; RBS, team and physical resources) Assignment Matrix (RACI) Text-oriented formats
Hierarchical charts
WBS OBS (organizational breakdown structure) Resource breakdown structure
Assignment Matrix
RAM = project resources assigned to each work package RACI = responsible, accountable, consult, inform)
Text-oriented
for detailed descriptions of team responsibilities
Estimate Activity Resources Overview
Planning
estimating team resources and the type and quantities of materials, equipment and supplies for project work
Plan Resource Management Overview
Planning
defining how to estimate, acquire, manage and use team and physical resources
Type, quantity and timing of resources/materials
done many times throughout
Estimate Activity: Inputs
Project Management Plan - resource - scope baseline Project Documents - Activity attributes - activity list - Assumption log - cost estimates - resource calendars - risk register EEF/OPA
Estimate Activity: T/T
EJ
Bottom Up estimating (from activity level up)
Analogous Estimating (past and similar, fast)
Parametric Estimating (calculated based on past)
Data Analysis (alternative analysis)
PMIS
Meetings
LoE- level of effort
Estimate Activity: outputs
resource requirements Basis of Estimates Project documents updates - activity attributes - assumption log -LL
Acquire Resources Overview
Executing
Outlining and guiding the selection, assign to activities
obtaining team members, facilities, equipment, materials, supplies and other resources
resources can be internal or external (external acquired through procurement)
Acquire Resources: Inputs
Project management plan - resource management plan - procurement management plan - cost baseline Project documents - project schedule - resource calendars - resource requirements - stakeholder register EEF/OPA
Acquire Resources: T/T
Decision Making Interpersonal and team skills Pre-assignment (selected in advance) Amplify Learning Virtual teams
Decision Making selection criteria
availability cost ability experience knowledge skills attitude international factors
Acquire Resources: Outputs
Physical Resource Assignments Project team assignments Resource Calendars Change Requests Project Management plan updates
Project Document Updates - LL - Project schedule - RBS - resource requirements - risk register -stakeholder register EEF/OPA
Develop Team Overview
Executing
improving competencies, team member interaction and overall team environment
Improve teamwork, people skills and competencies and motivation
Develop Team: Inputs
Project Management Plan - resource management plan Project documents - LL - Project schedule - project team assignments - resource calendars - team charter EEF/OPA
Behaviours for high team performance:
using open and effective communication
creating team-building opportunities
developing trust among team members
managing conflicts in a constructive manner
encouraging collaborative problem solving and
encouraging collaborative decision making
Tuckman Ladder
Forming Storming Norming Performing Adjourning
Develop Team: Inputs
Project Management Plan Project documents - LL - project schedule - project team assignments - resource calendars - team charter EEF/OPA
Develop Team: T/T
Colocation (most or all of the team at the same location) Virtual Teams Communication technology - shared portal - video conferencing - audio conferencing - email/chat Interpersonal and Team Skills - conflict management - influencing - motivation - negotiation - Team building Recognition and Rewards Training Individual and Team assessments Meetings
Develop Team: Outputs
Team performance assessments Change requests Project Management plan updates Project Documents Updates - LL - project schedule - project team assignments - resource calendars - team charter EEF/OPA
Manage Team Overview
Executing
tracking team member performance, providing feedback, resolving issues and managing team changes
Manage Team: Inputs
Project Management Plan Project Documents - Issue log - LL - Project team assignments - Team charter Work Performance Reports Team Performance Assessments EEF/OPA
Manage Team: T/T
interpersonal and team skills - conflict management - decision making - emotional intelligence - influencing -leadership PMIS
Conflict Management techniques
Withdraw/avoid Smooth/accommodate Compromise/reconcile Force /direct collaborate/problem solve
Key influencing skills:
ability to be persuasive
clearly articulating points and positions
high levels of active and effective listening skills
awareness of and consideration for the various perspectives
gathering relevant information to address issues and reach agreements while maintaining mutual trust
Manage Team: Outputs
Change Requests Project Management plan updates - resource management plan - schedule baseline - cost baseline Project documents updates - issue log - LL - project team assignments EEF/OPA
Lean Resource Management
Eliminate Waste Empower the team Deliver fast Optimize the whole Build quality in Defer decisions Amplify Learning
RAM
Responsibility Assignment Matrix
cross references team members with assigned work packages/activities
RACI
Responsible
Accountable (only one person)
Consult
Inform
Maslow’s Hierarchy of Needs
Self-actualization Esteem Social Safety Physiological
7 sources of conflict
- schedules
- project priorities
- resources
- technical opinions
- administrative procedures
- cost
- personality
Plan Resource Management overview
Defines approach/level management
How to: estimate, acquire, manage resources
Check resource availability: inside vs. outside
Resource Management Plan contains:
ID resources Acquiring Roles and responsibilities (role, authority, responsibility, competence) Project Org chart Training Recognition Plan
McClelland’s need theory
Motivated by achievements, affiliation or power
Control Resources overview
Physical resources assigned and allocated as planned; available when required
Check planned vs. actual (corrective action if req)
Control Resources: Inputs
PM plan - resource plan Projects documents Work performance data Agreements OPA
Control Resources: t/t
Data analysis -alternative analysis -cost-benefit -performance review -trend analysis Problem solving Interpersonal and team skills PMIS
Control Resources: Outputs
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