9 - Processing Change Requests Flashcards
What does the Executing phase of a project involve?
Performing the work required to produce the deliverables and monitoring results to meet specifications.
What should be done if deviations from the project plan occur?
Corrective actions need to be taken to get the plan back on track.
List some common requests for changes during a project.
- Changes to deliverables or scope
- Changes to timelines
- Changes to budgets
- Changes in resource assignments
What is the purpose of a sound change control process?
To help deal with change requests effectively.
What are the key activities in the Executing phase?
- Execute tasks according to the project management plan
- Implement organizational change management
- Manage vendors
- Conduct project meetings and updates
- Report on and track project performance
- Update the project budget
- Update the project timeline
- Manage conflict
- Coordinate phase gate review meetings
What are the key components of the project management plan?
- Scope baseline
- Schedule baseline
- Communication plan
- Resource plan
- Procurement plan
- Budget baseline
- Quality plan
- Risk plan
True or False: The project management plan is a reflection of what has already occurred.
False
What is the role of managing vendors in a project?
Monitoring their performance and ensuring compliance with procurement agreements.
What should vendor performance reviews examine?
- Meeting scope requirements
- Meeting quality standards
- Staying within project budgets
- Meeting the project schedule
What is the difference between inspections and audits in vendor performance reviews?
Inspections involve physically examining the work, while audits review vendor activities for compliance with standards.
What is the purpose of a contract change control system?
To document how to submit changes, establish the approval process, and outline authorization levels for changes.
Fill in the blank: Change requests during a project may arise from _______.
[project sponsor, stakeholders, team members, vendors, and others]
What are some common causes of project changes?
- Timeline change
- Funding change
- Risk events
- Requirements change
- Quality change
- Resource change
- Scope change
What does claims administration involve?
Documenting, monitoring, and managing contested changes to the contract.
What is arbitration in the context of contract disputes?
A process involving a disinterested third party to help reach an agreement without going to court.
What should a change request include?
- Justification for the change
- Alternatives considered
- Impacts of the change
True or False: All change requests can be submitted verbally.
False
What is the importance of documenting lessons learned during vendor audits?
To improve procurement processes for current and future projects.
What is a mini-business case in the context of a change request?
A description of the justification, alternatives, and impacts of the change.
What happens if a vendor does not meet the terms of the contract?
You may need to terminate the contract.
What should be done whenever a change request is approved?
Update the project management plan.
What is the role of the change control board (CCB)?
To review and make decisions on change requests.
What is the purpose of a change request?
To describe the justification, alternatives, and impacts of a change.
Who typically presents the change request to the change control board?
The person requesting the change.