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Question 1

Includes the processes to identify, acquire, and manage the resources needed for the successful completion of the project. These processes help ensure that the right resources will be available to the project manager and project team at the right time and place.

Answer 1

Project Resource Management

Question 2

The process of defining how to estimate, acquire, manage, and utilize physical and team resources.

Answer 2

Plan Resource Management

Question 3

The process of estimating team resources and the type and quantities of material, equipment, and supplies necessary to perform project work.

Answer 3

Estimate Activity Resources

Question 4

The process of obtaining team members, facilities, equipment, materials, supplies, and other resources necessary to complete project work.

Answer 4

Acquire Resources

Question 5

The process of improving competencies, team member interaction, and the overall team environment to enhance project performance.

Answer 5

Develop Team

Question 6

The process of tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance.

Answer 6

Manage Team

Question 7

The process of ensuring that the physical resources assigned and allocated to the project are available as planned, as well as monitoring the planned versus actual use of resources, and performing corrective action as necessary.

Answer 7

Control Resources

Question 8

equipment, materials, facilities, and infrastructure

Answer 8

Physical resources

Question 9

Team resources

Answer 9

Human resources

Question 10

The team functions with an absence of centralized control.
The project manager (who may not be called a project manager) role provides the team with the environment and support needed and trusts the team to get the job done.

Answer 10

Self-organizing teams

Question 11

Teams that work on the same project, but are not co-located at the same site.

Answer 11

Virtual teams/distributed teams

Question 12

It’s the process of defining how to estimate, acquire, manage, and use team and physical resources

Answer 12

Plan Resource Management

Question 13

The key benefit of this process is that it establishes the approach and level of management effort needed for managing project resources based on the type and complexity of the project.

Answer 13

Plan Resource Management

Question 14

While the WBS shows a breakdown of project deliverables, this one is arranged according to an organization’s existing departments, units, or teams, with the project activities or work packages listed under each department.

Answer 14

Organizational breakdown structure (OBS)

Question 15

It’s a hierarchical list of team and physical resources related by category and resource type that is used for planning, managing and controlling project work. Each descending (lower) level represents an increasingly detailed description of the resource. It can be used alongside the WBS

Answer 15

Resource breakdown structure

Question 16

It shows the project resources assigned to each work package. It is used to illustrate the connections between work packages, or activities, and project team members. One example is a RACI matrix.

Answer 16

Assignment Matrix

Question 17

RACI

Answer 17

responsible, accountable, consult, and inform

Question 18

Team member responsibilities that require detailed descriptions. Usually in outline form, these documents provide information such as responsibilities, authority, competencies, and qualifications

Answer 18

Text-oriented formats

Question 19

It’s a document that establishes the team values, agreements, and operating guidelines for the team.

Answer 19

Team charter

Question 20

It’s a document that establishes the team values, agreements, and operating guidelines for the team.

Answer 20

Team charter

Question 21

It’s the process of estimating team resources and the type and quantities of materials, equipment, and supplies necessary to perform project work.

Answer 21

Estimate Activity Resources

Question 22

The key benefit of this process is that it identifies the type, quantity, and characteristics of resources required to complete the project. This process is performed periodically throughout the project as needed.

Answer 22

Estimate Activity Resources

Question 23

Identify the types and quantities of resources required for each work package or activity in a work package and can be aggregated to determine the estimated resources for each work package, each WBS branch, and the project as a whole.

Answer 23

Resource Requirements

Question 24

The amount and type of additional details supporting the resource estimate vary by application area. Regardless of the level of detail, the supporting documentation should provide a clear and complete understanding of how the resource estimate was derived.

Answer 24

Basis of Estimates

Question 25

resources are acquired (assigned) from functional or resource managers.

Answer 25

Internal resources

Question 26

resources are acquired through the procurement processes.

Answer 26

External resources

Question 27

Records the material, equipment, supplies, locations, and other physical resources that will be used during the project.

Answer 27

Physical Resource Assignments

Question 28

It identifies the working days, shifts, start and end of normal business hours, weekends, and public holidays when each specific resource is available. Information on which resources are potentially available during a planned activity period is used for estimating resource utilization.

Answer 28

Resource Calendars

Question 29

It’s the process of improving competencies, team member interaction, and the overall team environment to enhance project performance.

Answer 29

Develop Team

Question 30

The key benefit of this process is that it results in improved teamwork, enhanced interpersonal skills and competencies, motivated employees, reduced attrition, and improved overall project performance.

Answer 30

Develop Team

Question 31

Tuckman ladder’s five stages of development that teams may go through.

Answer 31

o	Forming
o	Storming
o	Norming
o	Performing
o	Adjourning

Question 32

It involves placing many or all of the most active project team members in the same physical location to enhance their ability to perform as a team. It can be temporary, such as at strategically important times during the project, or can continue for the entire project.

Answer 32

Colocation

Question 33

Part of the team development process involves recognizing and rewarding desirable behavior. They will be effective only if they satisfy a need that is valued by that individual.

Answer 33

Recognition and Rewards

Question 34

Tools that give the project manager and the project team insight into areas of strengths and weaknesses. These tools help project managers assess team members’ preferences, aspirations, how they process and organize information, how they make decisions, and how they interact with people.

Answer 34

Individual and Team Assessments

Question 35

Result of conducting an evaluation of the team’s overall performance.

Answer 35

Team Performance Assessments

Question 36

It’s the process of tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance.

Answer 36

Manage Team

Question 37

The key benefit of this process is that it influences team behavior, manages conflict, and resolves issues.

Answer 37

Manage Team

Question 38

general techniques for resolving conflict: Retreating from an actual or potential conflict situation; postponing the issue to be better prepared or to be resolved by others

Answer 38

Withdraw/avoid

Question 39

general techniques for resolving conflict: Emphasizing areas of agreement rather than areas of difference; conceding one’s position to the needs of others to maintain harmony and relationships.

Answer 39

Smooth/accommodate

Question 40

general techniques for resolving conflict: Searching for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict. This approach occasionally results in a lose-lose situation.

Answer 40

Compromise/reconcile

Question 41

general techniques for resolving conflict: Pushing one’s viewpoint at the expense of others; offering only win-lose solutions, usually enforced through a power position to resolve an emergency. This approach often results to a win-lose situation.

Answer 41

Force/direct

Question 42

general techniques for resolving conflict: Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment. This approach can result in a win-win situation.

Answer 42

Collaborate/problem solve

Question 43

It’s the ability to identify, assess, and manage the personal emotions of oneself and other people, as well as the collective emotions of groups of people.

Answer 43

Emotional intelligence

Question 44

It’s the process of ensuring that the physical resources assigned and allocated to the project are available as planned, as well as monitoring the planned versus actual utilization of resources and taking corrective action as necessary.

Answer 44

Control Resources

Question 45

The key benefit of this process is ensuring that the assigned resources are available to the project at the right time and in the right place and are released when no longer needed.

Answer 45

Control Resources