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Question 1

Refer to conditions, not under the control of the project team, that influence
constrain, or direct the project. These conditions can be internal and/or external to the organization

Answer 1

Enterprise environmental factors (EEFs)

Question 2

T/F Organizational culture, structure, and governance are internal EEFs

Answer 2

True

Question 3

T/F Geographic distribution of facilities and resources is not an internal EFF

Answer 3

False

Question 4

T/F Resource availability is an internal EFF

Answer 4

True

Question 5

T/F Employee capability is not an internal EFF

Answer 5

False

Question 6

T/F Marketplace conditions is an external EFF

Answer 6

True

Question 7

T/F Commercial databases and Academic research are external EFFs

Answer 7

True

Question 8

T/F Government or industry standards Financial considerations and/or Physical environmental elements aren´t external EFFs

Answer 8

False

Question 9

They´re the plans, processes, policies, procedures, and knowledge bases specific to and used by the performing organization.

Answer 9

Organizational process assets (OPAs)

Question 10

include any artifact, practice, or knowledge from any or all of the performing organizations involved in the
project that can be used to execute or govern the project.

Answer 10

Organizational process assets (OPAs)

Question 11

include the organization’s lessons learned from

previous projects and historical information.

Answer 11

Organizational process assets (OPAs)

*(Corporate knowledge base is okay too)

Question 12

OPAs may be grouped into two categories:

Answer 12

Processes, policies, and procedures; and Organizational knowledge bases.

Question 13

PROCESSES, POLICIES, AND PROCEDURES examples when initiating and planning: (at least have the idea of 2)

Answer 13

• Guidelines and criteria for tailoring
• Specific organizational standards such as policies
• Product and project life cycles, and methods and procedures
• Templates
• Preapproved supplier lists and various types of contractual agreements

Question 14

PROCESSES, POLICIES, AND PROCEDURES examples when executing, monitoring and controlling: (at least have the idea of 2)

Answer 14

• Change control procedures
• Traceability matrices
• Financial controls procedures
• Issue and defect management procedures
• Resource availability control and assignment management
• Templates
• Product, service, or result verification and validation procedures

Question 15

PROCESSES, POLICIES, AND PROCEDURES examples when closing: (at least have the idea of 2)

Answer 15

• Project closure guidelines
• Project closure requirements
• project audits, project evaluations
• deliverable acceptance, contract closure
• resource reassignment, and knowledge transfer to production and/or operations

Question 16

Mention some examples of ORGANIZATIONAL KNOWLEDGE REPOSITORIES:

Answer 16

o Historical information and lessons learned knowledge repositories.
o Financial data repositories.
o Issue and defect management data repositories.
o Data repositories for metrics used to collect and make available measurement data on processes and products.
o Project files from previous projects

Question 17

Determines the power, influence, interests, competence, and political capabilities of the people who are able to act within the system

Answer 17

Organizational system

Question 18

The organizational system factors include but are not limited to:

Answer 18

o Management elements,
o Governance frameworks, and
o Organizational structure types

Question 19

There are several principles regarding systems:

Answer 19

o Systems are dynamic,
o Systems can be optimized,
o System components can be optimized,
o Systems and their components cannot be optimized at the same time, and
o Systems are nonlinear in responsiveness (a change in the input does not produce a predictable change in the output).

Question 20

Refers to organizational or structural arrangements at all levels of
an organization designed to determine and influence the behavior of the organization’s members

Answer 20

Governance

Question 21

is the framework within which authority is exercised in organizations.

Answer 21

Governance

Question 22

Governance framework includes but is not limited to:

Answer 22

• Rules,
• Policies,
• Procedures,
• Norms,
• Relationships,
• Systems, and
• Processes.

Question 23

Refers to the framework, functions, and processes that guide project management activities in order to create a unique product, service, or result to meet organizational, strategic, and operational goals.

Answer 23

Project governance

Question 24

Are the components that comprise the key functions or principles of general management in the organization.

Answer 24

Management Elements

Question 25

The key functions or principles of management include but are not limited to:

Answer 25

o Division of work using specialized skills and availability to perform work.
o Authority given to perform work.
o Responsibility to perform work appropriately assigned based on such attributes as skill and experience.
o Discipline of action (e.g., respect for authority, people, and rules).
o Unity of command (e.g., only one person gives orders for any action or activity to an individual).
o Unity of direction (e.g., one plan and one head for a group of activities with the same objective).
o General goals of the organization take precedence over individual goals.
o Paid fairly for work performed.
o Optimal use of resources.
o Clear communication channels.
o Right materials to the right person for the right job at the right time
Fair and equal treatment of people in the workplace.
o Clear security of work positions.
o Safety of people in the workplace.
o Open contribution to planning and execution by each person
o Optimal morale.

Question 26

Factors to consider in selecting an organizational structure include but are not limited to:

Answer 26

o Degree of alignment with organizational objectives,
o Specialization capabilities,
o Span of control, efficiency, and effectiveness,
o Clear path for escalation of decisions,
o Clear line and scope of authority,
o Delegation capabilities,
o Accountability assignment,
o Responsibility assignment,
o Adaptability of design,
o Simplicity of design,
o Efficiency of performance,
o Cost considerations,
o Physical locations (e.g., colocated, regional, and virtual), and
o Clear communication (e.g., policies, status of work, and organization’s vision).

Question 27

It´s an organizational structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques.

Answer 27

Project management office (PMO)

Question 27

Type of PMO that provide a consultative role to projects by supplying templates, best practices, training, access to information, and lessons learned from other projects. This type of PMO serves as a project repository. The degree of control provided by the PMO is low.

Answer 27

Supportive

Question 28

Type of PMO that provide support and require compliance through various means. The degree of control provided by the PMO is moderate. Compliance may involve:

• Adoption of project management frameworks or methodologies;
• Use of specific templates, forms, and tools; and
• Conformance to governance frameworks.

Answer 28

Controlling

Question 29

Type of PMO that take control of the projects by directly managing the projects. Project managers are assigned by and report to the PMO. The degree of control provided by the PMO is high.

Answer 29

Directive