8 Flashcards
includes the processes for incorporating the organization’s quality policy regarding planning, managing, and controlling project and product quality requirements to meet stakeholders’ objectives.
It also supports continuous process improvement activities as undertaken on behalf of the performing organization
Project Quality Management
The process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with quality requirements and/ or standards.
Plan Quality Management
The process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project.
Manage Quality
The process of monitoring and recording the results of executing the quality management
activities to assess performance and ensure the project outputs are complete, correct, and meet customer expectations.
Control Quality
As a delivered performance or result is “the degree to which a
set of inherent characteristics fulfill requirements
Quality
As a design intent is a category assigned to deliverables having the same functional use but different technical characteristics.
Grade
Keeping errors out of the process
Prevention
Keeping errors out of the hands of the customer
Inspection
The result either conforms or does not conform.
Attribute sampling
The result is rated on a continuous scale that measures the degree of conformity.
Variable sampling
Specified range of acceptable results.
Tolerances
Identify the boundaries of common variation in a statistically stable process or process performance
Control limits
Failure costs are also called
Cost of poor quality
The key benefit of this process is that it provides guidance and direction on how quality will be managed and verified throughout the project.
Plan Quality Management
The cost of quality (COQ) associated with a project consists of one or more of the following costs
o Prevention costs
o Appraisal costs
o Failure costs
Costs related to the prevention of poor quality in the products, deliverables, or services of the specific project.
Prevention costs
Costs related to evaluating, measuring, auditing, and testing the products, deliverables, or services of the specific project.
Appraisal costs
Costs related to nonconformance of the products, deliverables, or services to the needs or expectations of the stakeholders.
Failure costs (internal/external)
One version of a value chain, known as a SIPOC model
suppliers, inputs, process, outputs, and customers
describes a project or product attribute and how the Control Quality process will
verify compliance to it.
quality metric
The key benefits of this process are that it increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality.
Manage Quality
It’s a structured, independent process used to determine if project activities comply with organizational and project policies, processes, and procedures.
Audit
It’s a set of technical guidelines that may be applied during the design of a product for the optimization of a specific aspect of the design. Can control or even improve the product’s final characteristics. The goal can be different aspects of product development, such as reliability, deployment, assembly, manufacturing, cost, service, usability, safety, and quality.
Design for X (DfX)
The key benefit of this process is verifying that project deliverables and work meet the requirements specified by key stakeholders for final acceptance.
Control Quality
