8 Flashcards
includes the processes for incorporating the organization’s quality policy regarding planning, managing, and controlling project and product quality requirements to meet stakeholders’ objectives.
It also supports continuous process improvement activities as undertaken on behalf of the performing organization
Project Quality Management
The process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with quality requirements and/ or standards.
Plan Quality Management
The process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project.
Manage Quality
The process of monitoring and recording the results of executing the quality management
activities to assess performance and ensure the project outputs are complete, correct, and meet customer expectations.
Control Quality
As a delivered performance or result is “the degree to which a
set of inherent characteristics fulfill requirements
Quality
As a design intent is a category assigned to deliverables having the same functional use but different technical characteristics.
Grade
Keeping errors out of the process
Prevention
Keeping errors out of the hands of the customer
Inspection
The result either conforms or does not conform.
Attribute sampling
The result is rated on a continuous scale that measures the degree of conformity.
Variable sampling
Specified range of acceptable results.
Tolerances
Identify the boundaries of common variation in a statistically stable process or process performance
Control limits
Failure costs are also called
Cost of poor quality
The key benefit of this process is that it provides guidance and direction on how quality will be managed and verified throughout the project.
Plan Quality Management
The cost of quality (COQ) associated with a project consists of one or more of the following costs
o Prevention costs
o Appraisal costs
o Failure costs