8 Flashcards

1
Q

includes the processes for incorporating the organization’s quality policy regarding planning, managing, and controlling project and product quality requirements to meet stakeholders’ objectives.
It also supports continuous process improvement activities as undertaken on behalf of the performing organization

A

Project Quality Management

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2
Q

The process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with quality requirements and/ or standards.

A

Plan Quality Management

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3
Q

The process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project.

A

Manage Quality

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4
Q

The process of monitoring and recording the results of executing the quality management
activities to assess performance and ensure the project outputs are complete, correct, and meet customer expectations.

A

Control Quality

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5
Q

As a delivered performance or result is “the degree to which a
set of inherent characteristics fulfill requirements

A

Quality

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6
Q

As a design intent is a category assigned to deliverables having the same functional use but different technical characteristics.

A

Grade

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7
Q

Keeping errors out of the process

A

Prevention

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8
Q

Keeping errors out of the hands of the customer

A

Inspection

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9
Q

The result either conforms or does not conform.

A

Attribute sampling

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10
Q

The result is rated on a continuous scale that measures the degree of conformity.

A

Variable sampling

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11
Q

Specified range of acceptable results.

A

Tolerances

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12
Q

Identify the boundaries of common variation in a statistically stable process or process performance

A

Control limits

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13
Q

Failure costs are also called

A

Cost of poor quality

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14
Q

The key benefit of this process is that it provides guidance and direction on how quality will be managed and verified throughout the project.

A

Plan Quality Management

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15
Q

The cost of quality (COQ) associated with a project consists of one or more of the following costs

A

o Prevention costs
o Appraisal costs
o Failure costs

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16
Q

Costs related to the prevention of poor quality in the products, deliverables, or services of the specific project.

A

Prevention costs

17
Q

Costs related to evaluating, measuring, auditing, and testing the products, deliverables, or services of the specific project.

A

Appraisal costs

18
Q

Costs related to nonconformance of the products, deliverables, or services to the needs or expectations of the stakeholders.

A

Failure costs (internal/external)

19
Q

One version of a value chain, known as a SIPOC model

A

suppliers, inputs, process, outputs, and customers

20
Q

describes a project or product attribute and how the Control Quality process will
verify compliance to it.

A

quality metric

21
Q

The key benefits of this process are that it increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality.

A

Manage Quality

22
Q

It’s a structured, independent process used to determine if project activities comply with organizational and project policies, processes, and procedures.

A

Audit

23
Q

It’s a set of technical guidelines that may be applied during the design of a product for the optimization of a specific aspect of the design. Can control or even improve the product’s final characteristics. The goal can be different aspects of product development, such as reliability, deployment, assembly, manufacturing, cost, service, usability, safety, and quality.

A

Design for X (DfX)

24
Q

The key benefit of this process is verifying that project deliverables and work meet the requirements specified by key stakeholders for final acceptance.

A

Control Quality

25
Q

Involves choosing randomly part of a population of interest for inspection.

A

Statistical sampling

26
Q

It’s an organized and constructed investigation conducted to provide objective information about the quality of the product or service under experiment in accordance with the project requirements. The intent is to find errors, defects, bugs, or other nonconformance problems in the product or service.

A

Testing

27
Q

They’re used to determine whether or not a process is stable or has predictable performance. Upper and lower specification limits are based on the requirements and reflect the maximum and minimum values allowed. Upper and lower control limits are different from specification limits.

A

Control charts