9-1-1 final Flashcards

1
Q

The response from the receiver back to sender which the sender uses to ensure understanding

A

Feedback

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2
Q

Select which EMS response unit requires a paramedic onboard

A

ALS

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3
Q

Legally binding promises or agreements between parties that the law will enforce:

A

B- Contract Law

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4
Q

Select which position below is not a member of the local emergency medical services:

A

D- Police Officer

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5
Q

Land, other physical possessions, and intellectual property:

A

C- Property Law

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6
Q

Complete:
C
Y
M
B
A
L
S

A

Color
Year and Model
Make
Body Style
Any other Description
License Plate
State of License Plate

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7
Q

The person who receives the information sent

A

Receiver

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8
Q

T or F: A 9-1-1 Officer can be found guilty of willful neglect (gross negligence) if they fail to follow agency procedures during a 9-1-1 call

A

True

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9
Q

A failure to act in the manner required:

A

B- Breach of Duty

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10
Q

A responsibility to act in a certain manner:

A

A- Duty To Preform

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11
Q

Messages broadcast over the radio should be transmitted at a rate between:

A

B- 30-40 words per minute

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12
Q

AKA stands for

A

also known as

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13
Q

DOA stands for

A

dead on arrival

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14
Q

DOT stands for

A

direction of travel

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15
Q

APB stands for

A

all points bullentin

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16
Q

T or F: PSAP’s must correctly transfer TDD calls, as they do voice calls

A

True

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17
Q

The three basic elements of a telecommunication system are

A
  • Transmitter, transmission medium, receiver
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18
Q

Upon arrival at a fire, a top priority is to get water to the fire. A fire hydrant is NOT considerdered the most correct method

A

False

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19
Q

T OR F The correct way to say the time 1445( or 2:45 pm) is “Fourteen forty give hours”

A

true

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20
Q

Which of the following is “not” a Type A personality according to the course manual? (pick more than one)

A

A and B- Someone who is a good listener and someone who expresses their feelings openly (More B)

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21
Q

The typical full-time fire department (from the course manual) is typically segmented by the following method:

A

B- District, battalion, company

22
Q

During which phase of dispatch would there be negliegence if the 9-1-1 operator failed to verify the full location

A

Call recieving phase

23
Q

Which of the following actions is “not” permissible by the FCC?

A

D- The use of a code indicating the individual appears to be a middle- eastern Muslim

24
Q

What are the three phases of an emergency call?

A

Phase One- Call Receiving Phase
Phase Two- Response Phase
Phase Three- Pre-Arrival Phase

25
Q

The basic needs of the fire service to meet its mission goals are:

A
  • Organization, personnel, training, resources
26
Q

Negligence, Nuisance, Defamation, Intentional torts, Statutory, Economic and Competition Law

A

D- Tort Law

27
Q

T or F: Tipping off someone about a criminal investigation is a misdemeanor

A

False

28
Q

Which response mode is appropriate for a report of a burglart that occureed several days ago

A

emergency response

29
Q

Which phase of the call is nromally tje longestduration

A

Post response

30
Q

Ehich response mode is appropriate for reported smoke coming from a house

A

Emgerency response

31
Q

T or F: If you query the state teletype system to check a license plate or a criminal history fr a friend who is not in law enforcement, you can be prosecuted for a felony

A

True

32
Q

List three branches of the federal government

A

Executive, Legislative, and Judicial

33
Q

T or F: Petty theft is a felony

A

False

34
Q

T or F: Aggravated assault and/or battery is a felony

A

True

35
Q

The first priority of the 9-1-1 Officer

A

Obtain and verify the location of the emergency

36
Q

The second priority of the 9-1-1 Officer on an Emergency Call

A

Determine the type of call

37
Q

List the two emergency response modes
Emergency
Non-Emergency

A

Emergency
Non-Emergency

38
Q

List two enhancements to a basic 9-1-1 system that makes it an Enhanced 9-1-1 (E9-1-1)

A

Ani and Ali

39
Q

The person who sends information

A

Sender

40
Q

The content of information sent by sender

A

Message

41
Q

T or F: PSAP’s may provide TDD equipment only a limited number of positions, such as at only a supervisor’s position, or at only one decided call taker’s line

A

False

42
Q

T or F: PSAP’s that have ANI and ALI on the non-TDD lines must ensure that TDD calls have the same access to enhanced features as do voice telephone calls

A

True

43
Q

Direct Access Means:

A

C- PSAP’s can directly receive TDD calls without relying on an outside relay service or third-party services

44
Q

T or F: Secondary PSAP’s must be able to receive transferred TDD calls as efficiently an as effectively as voice calls

A

True

45
Q

T or F: ICS could be used to manage a training conference, charity fundraising even,t or emergency response and recovery

A

True

46
Q

Any person, their heirs, or their property was actually physical, emotionally, or financially hurt, lost something or the ability to earn money in the future:

A

D- Damages

47
Q

B- Physical, from top to bottom then clothing from top to bottom outside-inPersonal descriptions should be described in the following format:

A

B- Physical, from top to bottom then clothing from top to bottom outside-in

48
Q

Failure to exercise the degree of care considered reasonable (under the circumstances) resulting in an unknown intended injury to another person

A

Negligence

49
Q

Negligence is the result of…

A

Carelessness, forgetfulness, and attentive, indifferent, and lax

50
Q

True or False: intent to harm is not required to prove negligence

A

True

51
Q

Three types of law

A
  1. Constitutional
  2. criminal
  3. Civil
52
Q

Family Law

A

Area of law that deals with marriage, civil unions, domestic partners, abuse, legitimacy, adoption, abduction, divorce, custody, property settlements, visitation and awards