8. Social, environmental and technological factors Flashcards
1
Q
Johnson and Scholes: social influences that should be monitored include (6)
A
- population demographics
- income distribution
- social mobility
- lifestyle changes
- consumerism
- levels of education
2
Q
business effects on the environment (4)
A
- pollution
- wastage of resources
- destruction of natural habitats
- loss of animals and plants
3
Q
environmental effects on businesses (4)
A
- climate change
- resource availability
- loss of sales
- legislation
4
Q
technology has resulted in (3)
A
- downsizing
- delayering
- outsourcing
5
Q
types of IT outsourcing (4)
A
- total: third-party supplier provides most or all of the organisation’s IT systems and services.
ad-hoc: hired on a temporary basis as needed for short-term support.
partial: some IT functions are outsourced, but others remain in-house.
project management: the creation and implementation of a specific IT system is outsourced.
6
Q
IT outsourcing
3 +
3 -
A
advantages
- outsourcing takes advantages of specialist skills
- likely fixed fee: can plan budgets
- improve business flexibility
- more efficient – cost savings
Disadvantages:
- contract – supplier may be poor
- cannot create own systems
- may be challenging to later bring IT back in-house
- third-party has access to business information.
7
Q
social demographics include, but are not limited to (6)
A
- size
- composition
- location
- wealth
- education
- health
