23. Review and appraisal of individual performance Flashcards
what is the difference between performance assessment and performance appraisal?
assessment involves the review of behaviour, appraisals are where an employee is assessed by their individual superior.
what are the main interests of an appraisal to an employee? (6)
- basis for remuneration
- understanding what is expected of them
- identify training needs
- ensure merit work is recognised
- platform to voice concerns
- determination of future requirements
what are the main benefits of an appraisal to an organisation? (4)
- analyse success of HR recruitment and selection process
- identify issues with job roles
- improve communications
- allocate finances (i.e. bonuses)
what are the stages of performance assessment? (4)
- set targets
- monitor
- review
- action-plan
what are the types of performance appraisal? (3)
- review and compare
- management by objectives
- task-centred method
what are the stages of performance appraisal? (4)
- set out criteria for assessment
- produce an appraisal report
- appraisal interview
- follow up and action plan
Maler: what are the approaches to appraisal interviews? (3)
- tells and sells
- tells and listens
- joint problem solving
what are the barriers to effective staff appraisal? (6)
whos theory was this?
Lockett - appraisal as….
- confrontation
- judgement
- chat
- bureaucracy
- unfinished business
- an annual event
to prevent issues within appraisals, they should be (4)
- firm
- fair
- factual
- frequent`
Lockett argued that appraisals should be argued to ensure that they are… (5)
- relevant
- fair
- of serious intent
- co-operative
- efficient
