3. Organisational culture in business Flashcards
1
Q
what are the three main components of uculture?
A
- set of shared beliefs
- set of norms and behaviour
- symbols and symbolic action
2
Q
what are the main influences of a businesses organisational culture? (6)
A
- size
- leadership
- history
- age
- technology
- diversity
3
Q
who are the three theorists within organisational culture?
A
- Schein
- Handy
- Hofstede
4
Q
what is Scheins argument? what are its components? (3)
A
Leaders create a businesses culture
- artefacts: physical
- espoused values: goals
- basic assumptions: unconscious
5
Q
what are the types of culture identified by Handy? (4)
A
- task culture: culture based on task accomplishment
- power culture: culture based on one major source of power
- person culture: culture based on individuals
- role culture: bureaucratic; culture based on job description
6
Q
what four cultural dimensions did Hofstede discover in his research of IBM employees?
A
- individualism vs collectivism
- uncertainty avoidance index
- power distance index
- masculinity vs femininity
7
Q
what two extra cultural dimensions did Hofstede add?
A
long-term vs short-term orientation
indulgence vs restraint
8
Q
what is the informal organisation?
A
the network of relationships that exists within an organisation.
9
Q
pros and cons of the informal organisation (3 of each)
A
+ motivation
+ communication and innovation
+ social control
- grapevine
- conformity
- resistance to change
